Key Account Manager

🕒 September 4

đŸ‡«đŸ‡· France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

đŸ‘» Ghost score 10%

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đŸ—ŁïžđŸ‡«đŸ‡· French Required

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Logo of Didomi

Didomi

51 - 200 employees

đŸ’Œ Consulting

⚖ Legal

📣 Marketing

💰 Series B on 2021-07

Consulting ‱ Legal ‱ Marketing

Didomi is a leading provider of consent and preference management solutions for businesses around the world. Specializing in compliance with privacy regulations like GDPR and CPRA, Didomi helps organizations gather, manage, and streamline user consent across various digital platforms, including web, mobile, and connected TV. With products such as Consent Management Platforms (CMP) and Privacy Request tools, Didomi enables companies to build trust with their users through transparent data practices, while optimizing marketing performance and ensuring legal compliance.

📋 Description

‱ Manage a portfolio of enterprise clients, ensuring renewals and driving upsell and cross-sell opportunities ‱ Report to the Key Account Manager Team Lead ‱ Own and develop key client portfolios with long-term strategies for growth, adoption, satisfaction, and retention in partnership with a Customer Success Manager ‱ Develop deep knowledge of Didomi's product suite and generate qualified opportunities through use cases and strategic recommendations ‱ Manage the full commercial relationship, including discovery, platform demonstrations, proposal development, financial and legal negotiations, and closing ‱ Grow revenue from existing Enterprise customers through upselling and cross-selling ‱ Map accounts and develop new business opportunities within subsidiaries globally ‱ Build relationships with key decision-makers and identify executive-level champions ‱ Collaborate with other departments to ensure client satisfaction, product feedback, success stories, and testimonials ‱ Monitor and analyse account performance, maintain accurate forecasting, and provide reliable revenue estimates

🎯 Requirements

‱ 3+ years of experience in a similar role ‱ At least 2 years of experience in the SaaS industry ‱ Proven ability to manage and grow key accounts ‱ Strong client relationship management skills ‱ Excellent written and verbal communication skills ‱ Experience with CRM tools, ideally Salesforce ‱ Commercial focus with the ability to work independently and manage a complex portfolio ‱ Fluent in English and French ‱ Experience with Salesforce and Notion

đŸ–ïž Benefits

‱ Permanent contract ‱ Remote work arrangement ‱ Equal opportunity employer ‱ Diversity-valuing workplace

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