Senior Manager, People Operations

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Dietitian Live

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🏥 Healthcare

👥 B2C

🤝 B2B

Healthcare • B2C • B2B

Dietitian Live is a telehealth provider that delivers weekly 1:1 virtual sessions with licensed Registered Dietitians (RDs), with most visits covered by major insurance plans so 98% of clients pay $0 out of pocket. The service emphasizes long-term behavior change using a holistic approach (food, sleep, stress, movement) across 30+ specialties including weight management, diabetes and pre-diabetes, GLP-1 medication support, and gut health. Dietitian Live serves consumers directly via insured or self-pay bookings and also partners with employers and fitness/wellness brands to integrate RD care into benefits; it is HIPAA-compliant and markets outcomes and retention metrics (200k+ sessions delivered, 11. 5 months average engagement).

📋 Description

• Lead day-to-day People Operations, HR processes, and employee lifecycle support. • Partner with the COO to build and maintain a consistent retention and employee experience strategy. • Oversee employee relations, documentation, compliance support, and people-related workflows. • Support managers with coaching, performance conversations, employee concerns, and accountability practices. • Partner with Talent Acquisition to improve hiring quality, role clarity, and new-hire retention. • Build and manage retention tracking, stay interviews, exit interview themes, and employee risk indicators. • Ensure consistent 30/60/90-day check-ins and first-year employee touchpoints. • Partner with the CCO and clinical leaders to connect people trends with training, leadership development, and performance readiness. • Develop people dashboards and reporting that highlight attrition trends by role, team, tenure, and manager. • Help create scalable HR policies, manager tools, and employee communication processes.

🎯 Requirements

• 5+ years of progressive HR, People Operations, or HRBP experience. • Experience supporting a remote, distributed, clinical, healthcare, service-based, or high-growth workforce preferred. • Strong employee relations and manager coaching experience. • Comfortable building processes from the ground up. • Strong communication, judgment, confidentiality, and follow-through. • Experience with HR systems, reporting, onboarding workflows, and retention initiatives. • Ability to balance empathy with accountability. • SHRM-CP, SHRM-SCP, PHR, or SPHR preferred but not required.

🏖️ Benefits

• 401(k) • Medical, Dental, and Vision insurance • Short-Term Disability insurance • Life Insurance • Employee Assistance Program • Flexible Time Off • Paid Parental Leave • MacBook laptop, monitor, and peripherals provided • Remote-First Environment