Senior Manager, People & Talent

🔥 5 minutes ago

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Syncro

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

☁️ SaaS

🤝 B2B

🔐 Security

SaaS • B2B • Security

Syncro is a secure IT management platform for managed service providers (MSPs) and internal IT teams. It unifies remote monitoring and management (RMM), professional services automation (PSA), endpoint management, remote access, Microsoft 365 and Entra ID management, cloud backup and recovery, security baselines and assessments, scripting/automation, and billing/invoicing into a single SaaS control center. The product is positioned for MSP operations and IT departments to monitor endpoints, automate remediation, manage tickets and workflows, secure Microsoft cloud identities, and streamline billing and reporting from one dashboard.

📋 Description

• Through strong and deep relationships, you will provide managers, leaders and team members with coaching, performance management and conflict resolution • Partner with leaders to identify and anticipate talent needs, ensure accuracy of support structure and develop an effective talent management and succession approach. • Review, analyze, and provide relevant data on people metrics to include trends and recommendations in order to enhance operational performance and develop strategies for future opportunities • Influence and deploy practices to increase employee engagement and satisfaction for Team Members at all levels • Act as a coach and consultant to manage performance, develop leaders, assist with change management and provide positive Team Member relations • Talent Acquisition: Lead Syncro’s Talent Acquisition process, including identifying internal trends, presenting metrics, best practices and market trends. Leads a hands-on, best-in-class search process, including the direct leadership of the HR & Talent Acquisition Specialist. • Responsible for the overall Team Member experience at Syncro, including working closely with the People Team and business leaders to identify programs and process improvements to enhance the working lives of our Team Members.

🎯 Requirements

• 8+ years of HR Business Partner experience with a background in Recruiting and Talent Acquisition • Global HR experience is required (European preferred) • Previous management and leadership experience is required • AI-forward thinker with experience building with Claude • Remote working experience in an HR capacity is required • Demonstrated ability to build strong, trusting relationships and influence peers and leaders - being seen as a trusted advisor. • Demonstrated capability in translating business needs to support leadership and drive implementation of people programs • Experience effectively coaching and guiding employees at all levels • Capacity to solve complex problems with a new perspective and innovative approach • Substantial experience handling complex employee relations and performance management issues • 3+ years experience leading Talent Acquisition functions • Must be a driven and accountable leader with excellent business acumen

🏖️ Benefits

• Pay Range: $130,000 - $170,000 (targeting $150,000) • Remote first: We are the PIONEERS of “work from home” - remote work is all we have ever done and we do it well! Our team members are all over the globe working from home and striking an awesome balance in their lives. • Equity Appreciation Program: Syncro offers an equity program that everyone participates in • Unlimited PTO: With a 2 week annual minimum, Syncro wants you to take time when you need it. • 401k Plan: A hassle free plan with a 2.5% company match of your annual salary. • Health Insurance: Syncro covers 95% of the monthly premiums for you and your dependents. Plus our plans have extremely low deductibles and out of pocket costs that don't sacrifice great coverage for you or your family anywhere in the US. • Parental Leave: Up to 6 weeks paid parental leave so you can focus on the new addition to your family • And more!: Ask us about our other benefits like Pet Insurance, Flexible Spending Accounts, 100% employer paid Short Term Disability, and Ultra-Remote Work.