Senior Field Application Engineer

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Digi International

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1985

🔧 Hardware

📡 Telecommunications

☁️ SaaS

Hardware • Telecommunications • SaaS

Digi International is a global provider of industrial IoT and M2M products, software, and managed services. The company designs and supplies embedded system-on-modules, RF modules (XBee), cellular routers and gateways, and related hardware, while offering cloud-based device management (Digi Remote Manager), security frameworks (Digi TrustFence), connectivity platforms, and professional/managed network services for enterprise, industrial, transportation, medical, and smart-city applications.

📋 Description

• Understand customer business and application requirements; provide pre-sales technical and design support with prospective customers and partners over the phone, via email, and in person • Design and develop proof-of-concept applications to demonstrate product capabilities • Build and deploy containerised applications on Digi devices using the Digi Remote Manager and LXC • Act as liaison between the Sales Team and Engineering, Technical Support, Product Marketing, and Product Management • Provide customer training programmes and technical sales presentations as required • Set up, test, and replicate customer hardware, software, networking, and application issues in a lab environment • Develop and maintain strong technical relationships with customer and partner contacts

🎯 Requirements

• Bachelor's degree in a technology discipline, or 4–6 years of equivalent relevant experience • Solid, hands-on Linux skills • Strong knowledge of networking LAN/WAN principles, topologies, and protocols • Practical experience with cellular connectivity (4G LTE and 5G), including concepts such as SIM management, signal diagnostics, carrier failover, and WAN bonding • Familiarity with serial protocols (RS-232/485, Modbus or similar) • Experience developing or scripting applications — Python, shell scripting, or similar • Understanding of containerisation technologies (Docker, LXC, or equivalent) • Strong communication and presentation skills in both English and German • Valid driving licence and willingness to travel across the EMEA region

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional training and development opportunities • Health benefits