Italian Customer Support Specialist

Job not on LinkedIn

🔥 3 minutes ago

🗣️🇮🇹 Italian Required

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DigiChart

2 - 10 employees

Founded 2013

DigiChart is a digital marketing agency specializing in SEO, SEA, and Marketing Analytics. We help companies grow through data-driven strategies, measurable performance, and continuous optimization.

📋 Description

• Support merchants via phone, email, chat, and social media • Resolve product and service-related issues efficiently • Provide accurate information and guidance • Collaborate with internal teams to improve customer satisfaction • Contribute to continuous improvements in customer support processes

🎯 Requirements

• Native / C2 Italian • English B2 or higher • Previous Customer Service or Contact Centre experience is preferred • Strong communication and problem-solving skills • Comfortable using computers, smartphones, and digital tools • Customer-oriented mindset • Organized and able to work in a fast-paced environment • Legal right to work in Portugal is mandatory

🏖️ Benefits

• Attendance Bonus: €50/month (12 payments) • Meal Allowance: €7.63/day • Private Health Insurance after contract signing • Fully Paid Training • Career Growth Opportunities • International Working Environment

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