DigiChart
2 - 10 employees
Founded 2013
📣 Marketing
🤝 B2B
Marketing • B2B
DigiChart is a digital marketing agency specializing in SEO, SEA (search engine advertising), PPC and marketing analytics. The agency focuses on data-driven customer acquisition and performance marketing: web analytics, conversion tracking, advanced reporting, and continuous optimization to drive measurable revenue growth. Services include Google Ads and Meta Ads management, lead generation, web management, and emerging tactics like Generative Engine Optimization (GEO).
Italian Customer Support Specialist
Job not on LinkedIn
🕒 July 29
🗣️🇮🇹 Italian Required
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DigiChart
2 - 10 employees
Founded 2013
📣 Marketing
🤝 B2B
Marketing • B2B
DigiChart is a digital marketing agency specializing in SEO, SEA (search engine advertising), PPC and marketing analytics. The agency focuses on data-driven customer acquisition and performance marketing: web analytics, conversion tracking, advanced reporting, and continuous optimization to drive measurable revenue growth. Services include Google Ads and Meta Ads management, lead generation, web management, and emerging tactics like Generative Engine Optimization (GEO).
📋 Description
• Support merchants via phone, email, chat, and social media • Resolve product and service-related issues efficiently • Provide accurate information and guidance • Collaborate with internal teams to improve customer satisfaction • Contribute to continuous improvements in customer support processes
🎯 Requirements
• Native / C2 Italian • English B2 or higher • Previous Customer Service or Contact Centre experience is preferred • Strong communication and problem-solving skills • Comfortable using computers, smartphones, and digital tools • Customer-oriented mindset • Organized and able to work in a fast-paced environment • Legal right to work in Portugal is mandatory
🏖️ Benefits
• Attendance Bonus: €50/month (12 payments) • Meal Allowance: €7.63/day • Private Health Insurance after contract signing • Fully Paid Training • Career Growth Opportunities • International Working Environment
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