RevOps – Systems Administrator

🕒 May 20

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DigitalGenius

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🤖 Artificial Intelligence

☁️ SaaS

🛍️ eCommerce

Artificial Intelligence • SaaS • eCommerce

DigitalGenius is a company that provides AI-powered customer service solutions tailored for the ecommerce industry. Their platform features a combination of conversational and visual AI, enabling seamless integration with existing business processes to address customer queries rapidly and effectively. Designed to enhance customer experiences, DigitalGenius's AI automates key customer service tasks such as processing refunds, offering replacements, and notifying quality control teams about product defects. By leveraging generative AI, DigitalGenius delivers personalized and empathetic customer interactions. The platform aims to increase conversion rates and customer loyalty while reducing operational pressures on internal teams.

📋 Description

• HubSpot administration & data hygiene • Keep HubSpot data accurate, complete, and up to date across deals, contacts, companies, and activities • Audit, fix, and consolidate existing HubSpot workflows • Create and update HubSpot properties as the commercial team’s needs evolve • Build and maintain reports and dashboards that the sales, CS, and leadership teams actually rely on • Triage and resolve day-to-day HubSpot tickets and requests from AEs, SDRs, CSMs, and leadership • Systems integration & GTM engineering • Bring our outbound tooling together • Ensure data flows cleanly across HubSpot, Gong, Apollo, Lemlist, Koncert, Lusha, SimilarWeb, Crossbeam, LinkedIn Sales Navigator, and our Claude MCP-based automations • Protect live experiments by enforcing change-control on workflows and automations • Identify and replace manual, untracked outreach work with properly tracked, automated processes • Targeting, segmentation & enrichment • Build and maintain segments of our target accounts & contacts • Run enrichment plays using paid data sources such as Apollo, SimilarWeb, and Lusha to keep our contact and account data fresh

🎯 Requirements

• Familiarity with HubSpot - you’ve worked inside it, understand properties / workflows / segments / reports, and aren’t intimidated by debugging an automation that’s misbehaving • Ability to articulate with strong written and verbal communication skills • Self-motivated, proactive, flexible - comfortable working under direction and independently • Strong sense of prioritisation - you can tell the difference between “fix now” and “park for later” • Excellent analytical and problem-solving abilities; detail-oriented and process-minded • A can-do, agile attitude necessary to thrive in a startup environment • Uses initiative when challenged • Willingness to learn core technology tools • Good time-management • A passion for keeping commercial systems clean and reliable • Preferred • 1-3 years of work experience in SaaS / E-com / AI, ideally in a RevOps, GTM Engineering, Sales Ops, or CRM Admin capacity • Hands-on experience with any of: Gong, Apollo, Lemlist, Koncert, Lusha, SimilarWeb, Crossbeam, LinkedIn Sales Navigator • Exposure to Claude MCP or other AI-assisted workflow tooling • Keen interest in AI & Automation for productivity

🏖️ Benefits

• Start up culture • Competitive salary • Generous vacation time • Quarterly team events / perks • Health & Wellness Stipend • Birthday day off