DISHER
51 - 200 employees
Founded 2000
🎯 Recruiter
Engineering • Manufacturing • Recruitment
DISHER is a solutions-focused company with over 20 years of experience in making a positive difference through engineering and product development. They offer a range of services including electronics, manufacturing technology, business consulting, and talent solutions with a human-centered and innovative approach. DISHER specializes in solving complex problems with cross-functional teamwork, providing top engineering and technical talent to advance projects. They serve various industries such as Medical, AgTech, and IoT, and are committed to community investment and creating a thriving workplace culture.
Customer Success Manager
Job not on LinkedIn
🕒 May 15
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DISHER
51 - 200 employees
Founded 2000
🎯 Recruiter
Engineering • Manufacturing • Recruitment
DISHER is a solutions-focused company with over 20 years of experience in making a positive difference through engineering and product development. They offer a range of services including electronics, manufacturing technology, business consulting, and talent solutions with a human-centered and innovative approach. DISHER specializes in solving complex problems with cross-functional teamwork, providing top engineering and technical talent to advance projects. They serve various industries such as Medical, AgTech, and IoT, and are committed to community investment and creating a thriving workplace culture.
📋 Description
• Build trusted relationships with executive and operational stakeholders. • Understand customer business priorities, operational goals, and supply chain challenges. • Lead strategic business reviews focused on outcomes, optimization opportunities, and risk mitigation. • Guide customers toward proactive, analytics-driven operational decision-making. • Partner with Account Management on retention and growth strategies. • Support onboarding, adoption, and long-term customer success. • Analyze operational and service data to identify trends, risks, and improvement opportunities. • Translate analytics into actionable business recommendations. • Develop customer success plans tied to measurable business impact. • Deliver executive-ready presentations and performance reviews. • Contribute to customer success playbooks, health scoring, and engagement frameworks. • Share customer insights to help improve products and customer experience.
🎯 Requirements
• Bachelors degree in Business, Marketing, Communications, or a related field. • Experience managing complex enterprise customer relationships. • Strong executive communication and stakeholder management skills. • Ability to influence across highly matrixed organizations. • Ability to analyze operational data and identify optimization opportunities. • Strong business and financial acumen. • Experience building customer success plans or scalable engagement frameworks. • Experience in supply chain, logistics, enterprise SaaS, or similarly complex operational environments. • Willingness to travel up to 25% of the time. • Must have the current and continuing right to work in the United States of America without restrictions or expirations.
🏖️ Benefits
• Supportive, collaborative environment • Professional development opportunities • Focus on work-life balance
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