Help Desk Technician, Level 1

Job not on LinkedIn

🔥 5 hours ago

🇨🇴 Colombia – Remote

💵 $1.1k - $1.1k / month

⏰ Full Time

🟢 Junior

💻 IT Support

🚫👨‍🎓 No degree required

👻 Ghost score 20%

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Logo of Distro

Distro

1 - 10 employees

Founded 2021

💼 Consulting

📦 Logistics

👥 HR Tech

Consulting • Logistics • HR Tech

Distro is an AI-driven recruiting platform designed to automate and streamline the hiring process for companies of all sizes. By leveraging smart automation, Distro helps teams quickly vet resumes, conduct structured video interviews, and match candidates to job requirements, enabling efficient and effective hiring. Catering to startups, remote-first companies, and enterprise talent teams, Distro enhances recruitment by reducing manual tasks and facilitating international hiring through its employer of record services.

📋 Description

• Install and configure software and hardware • Set up and maintain user accounts and passwords • Resolve network and connectivity problems • Provide phone and email support • Document incidents and resolutions • Gather and analyze information about users’ issues and determine the best resolution

🎯 Requirements

• A high school diploma or Technician at SENA in some tech field • At least 1 year of tech support experience • Good communication and customer service skills

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