Distro
1 - 10 employees
Founded 2021
👥 HR Tech
🎯 Recruiter
☁️ SaaS
HR Tech • Recruitment • SaaS
Distro is an AI-driven recruiting platform designed to automate and streamline the hiring process for companies of all sizes. By leveraging smart automation, Distro helps teams quickly vet resumes, conduct structured video interviews, and match candidates to job requirements, enabling efficient and effective hiring. Catering to startups, remote-first companies, and enterprise talent teams, Distro enhances recruitment by reducing manual tasks and facilitating international hiring through its employer of record services.
IT Helpdesk
Job not on LinkedIn
🔥 0 minutes ago
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Distro
1 - 10 employees
Founded 2021
👥 HR Tech
🎯 Recruiter
☁️ SaaS
HR Tech • Recruitment • SaaS
Distro is an AI-driven recruiting platform designed to automate and streamline the hiring process for companies of all sizes. By leveraging smart automation, Distro helps teams quickly vet resumes, conduct structured video interviews, and match candidates to job requirements, enabling efficient and effective hiring. Catering to startups, remote-first companies, and enterprise talent teams, Distro enhances recruitment by reducing manual tasks and facilitating international hiring through its employer of record services.
📋 Description
• First line of defense: answer phones, route calls, create tickets, work Tier 1 issues, escalate to Tier 2/3 when needed • Provide first-call resolution via phone, chat, or ticketing system (password resets, troubleshooting PCs, mobile devices, printers, phones, user education) • Document, track, and monitor problems to ensure timely resolution • Learn new skills from Tier 2 teams, assist in projects, and write knowledge documents for training purposes
🎯 Requirements
• Excellent English skills, verbal and written • Associate’s Degree in a technical field desired • A+, technical certifications preferred • Beginner-level IT support role; willingness to pursue certifications for career growth
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