Docusign
5001 - 10000 employees
Founded 2003
⚖️ Legal
📦 Logistics
💼 Consulting
Legal • Logistics • Consulting
Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.
Customer Success Manager II
🔥 30 minutes ago
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Docusign
5001 - 10000 employees
Founded 2003
⚖️ Legal
📦 Logistics
💼 Consulting
Legal • Logistics • Consulting
Docusign is a leading provider of electronic signature technology and Intelligent Agreement Management (IAM), enabling organizations to create, manage, and secure agreements digitally. It simplifies contract lifecycle management, automates document processes, and facilitates customer experiences by transforming agreement data into actionable insights. With a trusted platform used by millions worldwide, Docusign helps businesses reduce risk, save time, and improve efficiency in various sectors, including financial services, insurance, real estate, and government.
📋 Description
• Own a portfolio of accounts and renewals in an assigned territory • Drive customer adoption and value realization • Negotiate favorable renewal terms and provide insights to improve outcomes • Conduct regular business reviews with customers • Collaborate with internal resources to develop growth and risk mitigation strategies • Evaluate portfolio usage and prioritize customer outcomes • Implement win/win negotiation strategies
🎯 Requirements
• 8+ years of experience within Sales, Renewal Management, Account Management and/or Customer Success • Experience with quota-carrying roles and proven history of meeting key performance indicators • Experience with deal negotiation cycles with a successful track record • BA/BS degree or equivalent work experience • Strong contract negotiation skills • Experience with supporting adoption across organizations • Ability to demonstrate a strategic approach to enable persuasive value conversations with customers at an executive level • Salesforce experience • Excellent written and verbal communication skills
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options
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