Customer Operations Associate

🔥 14 minutes ago

🗣️🇩🇪 German Required

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Logo of doinstruct

doinstruct

51 - 200 employees

Founded 2021

📚 Education

📱 Media

💰 $18M Series A - Doinstruct on 2025-03

Education • Media

doinstruct is presented only by a front-end/CSS snippet in the provided information. Based on the snippet it appears to be a website or web project (the CSS contains Webflow-like classes such as w-richtext, w-embed, u-section), but no product, service, or company details are included. The name suggests a focus on instructional content, so it may be a site or platform for publishing or delivering instructional/educational material, but that is not confirmed by the provided text.

📋 Description

• Provide first-line support via chat and email • Triage every customer ticket and resolve issues • Learn the product quickly and independently • Maintain quality in customer interactions • Provide feedback on product improvement

🎯 Requirements

• Experience in a customer support or a similar role • Proficient in German and English • Familiarity with LLM solutions • Curiosity about software functionality

🏖️ Benefits

• Positive working atmosphere • Maximum transparency • Communication at eye level • Support for personal and professional development

Apply Now

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