
eCommerce • Marketing • Transport
DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.
September 10
🗽 New York – Remote
💵 $163.2k - $240k / year
⏰ Full Time
🟠 Senior
🔴 Lead
👥 People Operations
🦅 H1B Visa Sponsor

eCommerce • Marketing • Transport
DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.
• Own the integration strategy for the People organization and define the long-term roadmap supporting DoorDash’s scale and global growth. • Design and own integration architecture across Workday, Greenhouse, payroll, benefits, and other enterprise systems to ensure resilience and scalability. • Build scalable processes, governance standards, documentation, and monitoring frameworks to ensure data accuracy, security, and compliance (GDPR, CCPA, SOC2). • Partner with Information Security to protect people data and ensure audit readiness. • Manage vendor and middleware partners, drive accountability, maximize ROI, and ensure SLAs are met. • Define and track KPIs (uptime, error resolution time, automation ROI) and present results to leadership with executive-ready reporting. • Utilize automation and process optimization to accelerate delivery and build scalability into infrastructure operations. • Serve as connective tissue between HR, IT, Finance, and business leaders to ensure secure and efficient flow of people data. • Lead inclusion efforts within team and across functions and report to the head of People Technology.
• 8+ years of experience with at least 5 years managing HR systems teams. • Deep expertise in Workday, with strong knowledge of HCM, Compensation, Absence, Time Tracking, and Recruitment. • Hands-on experience with Workday Studio, APIs, EIB (Enterprise Interface Builder), Core Connectors, Payroll connectors, and middleware tools. • Experience with iPaaS/middleware (e.g., MuleSoft, Boomi, Workato). • Experience managing and scaling remote workforces. • Ability to make a compelling business case with clear ROI and influence executive stakeholders with data-driven storytelling. • Familiarity with industry best practices and iterative approaches to maturing IT services while resource constrained. • Experience scaling an IT/HR Systems function through process, tooling, hiring, and sourcing strategies. • Strong experience in Scrum/Agile methodology, building velocity and operational metrics through Jira stories and epics. • Understanding of InfoSec principles, data governance, and audit readiness; ability to partner with security and compliance teams. • Proven change leader, influencing adoption of new technologies and ways of working across functions.
• In addition to base salary, the compensation for this role includes opportunities for equity grants. • 401(k) plan with employer matching. • 16 weeks of paid parental leave. • Wellness benefits and wellness expense reimbursement. • Commuter benefits match. • Paid time off: flexible paid time off / vacation for salaried roles. • 80 hours of paid sick time per year for salaried roles. • Paid sick time and vacation accrual for hourly roles (detailed accrual rates provided). • Medical, dental, and vision benefits. • 11 paid holidays. • Disability and basic life insurance. • Family-forming assistance. • Mental health program. • Premium healthcare (mentioned as part of comprehensive benefits).
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