Solutions Architect

🕒 September 11

🇦🇺 Australia – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 20%

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Drata

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🔒 Cybersecurity

📋 Compliance

☁️ SaaS

💰 $100M Series B on 2021-11

Cybersecurity • Compliance • SaaS

Drata is a security and compliance automation platform that continuously monitors and collects evidence of a company’s security controls, streamlining workflows to ensure audit-readiness. The platform provides solutions for startups, growth, and enterprise companies to scale and enhance their compliance programs. It covers a variety of frameworks including SOC 2, ISO 27001, HIPAA, GDPR, and FedRAMP. Drata offers integrations with various systems and promotes automation and customization in managing compliance processes, helping companies maintain compliance effortlessly through adaptive automation and deep integrations with existing IT ecosystems.

📋 Description

• Own a portfolio of APAC enterprise customers as their primary technical point of contact • Lead end-to-end implementations, including project plans, milestones, risk management, stakeholder coordination, configuration, testing, and launch readiness • Build relationships with senior customer stakeholders and translate business, security, and compliance requirements into scalable solutions • Monitor customer health, usage, renewal risk, and expansion opportunities • Partner with Customer Success to address risks proactively • Configure and customize Drata, integrate customer systems, support data migrations, and troubleshoot complex technical issues • Advise customers on integrations, APIs, cloud infrastructure, identity and access, development workflows, security tools, HR systems, and AI-enabled compliance workflows • Deliver training, workshops, QBR technical insights, documentation, and self-service guidance • Reduce engineering escalations by diagnosing issues, documenting platform behavior, and providing technical remediations • Partner with Product and Engineering on UAT, bug reports, feature requests, customer use cases, and regional requirements • Share APAC customer trends and best practices through enablement and technical documentation

🎯 Requirements

• 8+ years of post-sales experience in a Solutions Architect, Technical Account Manager, Implementation Manager, Customer Success Engineer, or similar role in B2B SaaS • Demonstrated success leading complex, end-to-end enterprise implementations • Customer-facing experience with excellent written and verbal communication skills • Comfortable presenting, training, and debugging with technical and executive audiences • 5+ years in security, compliance, GRC, or a related field preferred • Hands-on experience with AI-powered tools or platforms, ideally applied to compliance or GRC workflows • Experience with AWS, GCP, or Azure • Experience with REST APIs and JSON • Scripting or development experience with JavaScript, TypeScript, React, Python, Bash, Shell, or Unix • Experience partnering cross-functionally with Sales, Sales Engineering, Customer Success, Product, Engineering, QA, and Security teams • Based in, or able to work hours aligned with, the APAC region • English fluency required • Familiarity with APAC regulatory, data residency, or market requirements is a plus

🏖️ Benefits

• Stock equity • Up to 100% employer-paid medical premiums for employees and dependents • Pension plan: employee contributes 5% of basic earnings and employer contributes an additional 4% • Paid parental leave after six months of employment • Kindbody fertility and family-building benefits • Dedicated leave specialists • Generous annual stipends for professional and personal development • Internal learning opportunities • Flexible vacation policy • Paid holidays • Other perks to recharge

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