EMEA Sales Operations Manager

🔥 0 minutes ago

🌐 Belgium, United Kingdom, +4 more countries – Remote

🇧🇪 Belgium – Remote 🇬🇧 United Kingdom – Remote 🇮🇹 Italy – Remote 🇩🇪 Germany – Remote 🇪🇸 Spain – Remote 🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

👻 Ghost score 10%

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DuPont

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1802

🚘 Automotive

🏗️ Construction

🏭 Manufacturing

Automotive • Construction • Manufacturing

DuPont is a global innovation leader, focusing on essential solutions for the world, including protective equipment, clean water technologies, and advanced electronics. Known for its brands such as Kevlar®, Nomex®, and Tyvek®, DuPont delivers crucial innovations across various industries such as automotive, building and construction, and electronics. Committed to sustainability, DuPont integrates environmental considerations into its strategies and operations, aiming for net-zero emissions by 2050. With a focus on science and innovation, DuPont is set to separate into three independent companies to better address evolving market needs and drive future success.

📋 Description

• Establish and continuously improve the regional commercial operating model • Lead sales governance processes, management routines, performance reviews, and operating cadence • Coordinate annual planning, target-setting, and commercial review processes • Drive process standardization across countries and channels • Identify and implement sales productivity improvements and automation opportunities • Develop and maintain commercial dashboards, KPIs, scorecards, and management reports • Provide insights on sales performance, profitability, channel performance, and market opportunities • Analyze trends, risks, and growth opportunities and recommend corrective actions • Deliver monthly and quarterly business performance reviews for the regional leadership team • Own the forecasting process, methodology, calendar, and consolidation • Coordinate forecast submissions and challenge assumptions with sales teams • Maintain pipeline governance standards and review discipline • Monitor pipeline coverage, conversion, velocity, opportunity aging, and forecast accuracy • Escalate forecast risks and business gaps to regional leadership • Serve as business owner of CRM governance and commercial reporting requirements • Drive CRM adoption, utilization, and data quality standards • Define reporting requirements and coordinate enhancements with Commercial Excellence teams • Monitor data integrity, opportunity management compliance, and reporting accuracy • Develop and manage the regional distributor governance framework • Define standards for distributor selection, onboarding, segmentation, development, performance review, and exit • Establish distributor scorecards and performance measurement methodologies • Coordinate annual distributor reviews and partner assessments • Track distributor capability development plans and improvement actions • Support distributor succession planning and channel coverage assessments • Act as the commercial interface with Supply Chain, Demand, Digital, Customer Service, Marketing, Product Management, and Commercial Excellence • Support business case development, scenario modelling, and investment decisions • Ensure alignment on forecasts, KPIs, commercial priorities, and performance actions • Coordinate execution of key commercial initiatives across functions • Act as strategic business partner to the EMEA Commercial Leader and Sales Leader

🎯 Requirements

• Bachelor's degree in Business Administration, Sales, Marketing, Economics, Finance, Engineering, or a related field • Relevant experience in Sales Operations, Commercial Excellence, Business Analytics, Commercial Planning, or related commercial management roles • Experience supporting regional or multi-country commercial organizations • Proven experience in sales performance management, forecasting, pipeline management, and CRM governance • Experience developing commercial dashboards, KPIs, reporting frameworks, and business insights • Experience partnering with Sales, Marketing, Supply Chain, Customer Service, and Finance functions • Advanced Excel skills and experience with Power BI, Tableau, or similar reporting tools • Strong CRM expertise; Salesforce preferred • Strong project management and process improvement capabilities • Strong business acumen with an understanding of commercial levers, profitability, and growth drivers • Experience driving standardization, governance, and continuous improvement initiatives • Experience with distributor networks, channel management, partner performance management, or Joint Business Planning highly preferred • Experience in B2B manufacturing, building materials, industrial, specialty materials, or distribution-driven businesses preferred • MBA or advanced business qualification preferred

🏖️ Benefits

• Comprehensive pay and benefits package • Equal opportunity employer • Reasonable accommodation available for applicants with disabilities