Systems Engineer II

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DYOPATH

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2020

💼 Consulting

🔒 Cybersecurity

Consulting • Cybersecurity • Cloud

DYOPATH is a company dedicated to providing comprehensive IT solutions aimed at enhancing organizational performance and security. They offer a wide range of services including advanced security services, managed security, cloud services, IT outsourcing, and managed services. DYOPATH is focused on helping clients navigate the challenges of cyber threats, complex IT environments, and talent shortages. Their services are designed to be secure, always available, and aimed at improving communication, efficiency, and productivity within organizations. DYOPATH places a high priority on customer satisfaction and efficiency improvements, making them a trusted partner in IT success for large and small organizations alike.

📋 Description

• Monitor server performance to ensure systems operate efficiently and reliably while troubleshooting issues that arise. • Create and maintain server configuration standards and ensure adherence across environments. • Install, configure, update, and remove server software and applications as needed. • Monitor server storage capacity and recommend improvements to support infrastructure growth. • Evaluate and recommend hardware and software upgrades to improve system performance and reliability. • Collaborate with IT teams to implement and maintain network security measures that protect systems, services, and data. • Configure and maintain network settings, including IP addressing, DNS, and routing protocols. • Administer and support Microsoft Azure and Microsoft 365 environments. • Provide technical support to users experiencing issues with company computer systems and applications. • Assist with or oversee hardware installations and provide support for minor equipment repairs. • Support process improvements and operational initiatives that enhance service quality and efficiency. • Administer and support Windows Server environments and related infrastructure technologies. • Perform proactive monitoring and maintenance of systems and network infrastructure. • Manage user accounts, permissions, and access requirements. • Maintain technical documentation, server standards, and operational procedures. • Participate in troubleshooting, incident resolution, and root cause analysis activities. • Ensure systems align with organizational security standards and best practices. • Provide guidance and support to Level I Engineers when needed.

🎯 Requirements

• Bachelor's degree required. • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred. • MCSE certification required. • Minimum of five (5) years of experience in network administration, systems administration, or infrastructure support. • Experience administering and supporting Windows Server environments. • Hands-on experience with Microsoft Azure Administration and Microsoft 365 Administration. • Strong knowledge of networking concepts, including TCP/IP, DNS, IP addressing, and routing protocols. • Experience monitoring server performance, storage utilization, and infrastructure health. • Knowledge of security patch management and infrastructure security best practices. • Experience providing technical support and troubleshooting complex user and system issues. • Ability to create and maintain technical documentation, procedures, and configuration standards. • Strong organizational skills with the ability to manage multiple priorities effectively. • Excellent verbal and written communication skills with both technical and non-technical audiences. • Demonstrated commitment to quality, customer service, and continuous improvement. • Self-motivated, detail-oriented, and able to work independently as well as within a team environment. • Ability to read, analyze, and interpret technical documentation, professional publications, and operational procedures. • English proficiency required for collaboration with internal and external stakeholders.

🏖️ Benefits

• Aguinaldo (25 days – above legal requirement) • Vacation + 25% premium • IMSS + Major medical insurance (family included) • Monthly savings fund + pantry vouchers • Transportation assistance • Quarterly performance bonus opportunities • Paid life events leave (parental, marriage, bereavement)