Sales Executive – Service Sales

🕒 April 23

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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EAC Product Development Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1999

🤖 Artificial Intelligence

☁️ SaaS

Manufacturing • Artificial Intelligence • SaaS

EAC Product Development Solutions is a company that specializes in transforming the way companies design, manufacture, connect to, and service their products. The company offers a wide range of solutions including application lifecycle management, augmented reality, computer-aided design, product lifecycle management, Internet of Things applications, and additive manufacturing. EAC provides services like AR development and implementation, IoT connect services, technical publication services, and training. Their expertise spans across the manufacturing process from design ideation to services in the field, aiming to optimize technology, systems, and processes for long-term success. With a strong focus on digital transformation and Industry 4. 0 solutions, EAC serves as a strategic partner for businesses looking to achieve operational excellence and innovative product development.

📋 Description

• Work closely with customers to identify service needs related to software deployment, optimization, and ongoing support. • Proactively engage with existing software customers to uncover consulting, training, and implementation opportunities. • Develop tailored service proposals that align with customer objectives and enhance their return on investment. • Drive meaningful customer engagement within engineering and manufacturing environments by leveraging knowledge of CAD and PLM solutions to align with client workflows, uncover high-impact opportunities, and position services that support design optimization, data management, and digital transformation initiatives. • Build and maintain strong, long-term relationships with customers by serving as a trusted advisor for their service needs. • Actively engage with key stakeholders to understand their business challenges and provide customized service solutions. • Ensure customer satisfaction through regular follow-ups and by addressing concerns or barriers to success. • Partner with internal teams, including technical consultants and service delivery personnel, to design and deliver high-quality solutions. • Coordinate resources to ensure timely execution of service projects and deliverables. • Provide feedback from customers to inform service innovation and continuous improvement. • Meet or exceed sales targets for service-related revenue, including consulting, training, and support packages. • Maintain a robust pipeline of service opportunities and track progress using CRM tools. • Effectively overcome objections and clearly communicate the value of EAC’s service offerings. • Stay informed about industry trends, emerging technologies, and competitive service offerings. • Represent EAC at industry events, webinars, and customer meetings to promote the value of our service portfolio. • Deliver compelling presentations and service demonstrations tailored to customer needs. • Collaborate with the software sales team to ensure a seamless transition from software sale to service delivery. • Provide regular reports on sales activities, customer feedback, and market insights. • Perform other duties as assigned to support the overall growth of EAC’s services business.

🎯 Requirements

• Associate’s or Bachelor’s degree in business or a related field is preferred • 3–5+ years of sales experience, preferably in software or technology fields • Demonstrated successful track record of working within sales organizations to achieve and exceed sales goals • Exposure to CAD and PLM software is strongly preferred • Ability to understand and successfully complete training on EAC’s technology, products, and services • Strong computer skills; experience with NetSuite is preferred

🏖️ Benefits

• Medical insurance • Employer Paid Short Term Disability • Employer Paid Life, AD & D policy • Flexible PTO (take as you need, no accrual) • Vision insurance • Dental Insurance • 401(k) Plan with Employer match • Basic Life, AD&D, and Disability Insurance • Employee Assistance Program • Paid Holidays • Eligible for bonuses