AP Coordinator – Customer Service

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eClerx

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2000

🤝 B2B

💳 Fintech

☁️ SaaS

💰 $6.5M Post-IPO Equity on 2010-03

B2B • Fintech • SaaS

eClerx is a trusted innovation partner that provides technology, data analytics, and process management services to some of the world’s leading brands. Their capabilities span multiple sectors, including digital customer operations and financial markets, leveraging advanced solutions like robotic process automation (RPA) and generative AI. As a globally deployed company, eClerx is dedicated to delivering exceptional outcomes through their adaptable engagement models, ensuring they meet diverse business needs across various industries.

📋 Description

• Work AP email box (assigned schedule to ensure coverage is spread amongst the customer service team) • Forward invoices to the Invoicing Team for processing • Review statements and research outstanding invoices/credits. • Respond to supplier questions • Respond to internal customers' inquiries • Process invoices in Brainware (Validation and correction of OCR fields) • Review statements in OnBase. Contact suppliers to request any missing invoices and/or confirm payment on invoices still showing on statement • Answer Accounts Payable Primary Phone line and check voicemail. Call suppliers back to answer questions.

🎯 Requirements

• Three years accounts payable / accounting experience, in a hospital environment preferred • Medium level Excel Skills (able to demonstrate proficiency in VLOOKUP and similar functions) • Workday and OnBase experience preferred • Must be willing to work night shift schedules (US hours) and during PH Holidays. • Must be able to work in Alabang, Muntinlupa when work in the office resumes (temp WFH).