Partner Success Lead

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Eftsure

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

💳 Fintech

☁️ SaaS

🤝 B2B

Fintech • SaaS • B2B

Eftsure is a company that builds a trust and payment-verification platform for finance and accounting teams, focused on securing business payments and preventing fraud through verification, customer due diligence (CDD), and analytics. Their website and job listings indicate they offer cloud-based software and services for businesses (vendor/payee validation, compliance support, and secure payment workflows), operating globally with a distributed, product- and engineering-driven team.

📋 Description

• Develop and retain the partner network • Manage a portfolio of reseller and white‑label partners • Support partner and partner‑customer onboarding • Foster partner relationships, present new features and ensure their adoption • Identify risks and opportunities to maximize satisfaction, retention and growth of the indirect channel • Structure and lead the Partner Success function • Track partner performance using key metrics and HubSpot reporting • Implement this structured tracking in HubSpot and continuously improve it • Set up the processes, tools and best practices required to scale the activity • Proactively recommend improvements to evolve the organization, ways of working and partner experience • Manage and grow the team • Support and upskill the existing team • Drive the team’s KPIs • Participate in hiring and in building the future Partner Success team • Contribute to the growth strategy • Work closely with the Alliance, Customer Success Manager, Marketing and Product teams • Own a vision for partner network development • Support the structuring of the function in a high‑growth context

🎯 Requirements

• Minimum 5 years’ experience in Customer Success, Partner Success, Alliances or Channel Management within a SaaS, tech or scale‑up environment • Experience in management or as a Team Lead • Strong command of HubSpot (creation of workflows and processes in HubSpot required) • English: C1 level

🏖️ Benefits

• Meal vouchers (€9 per day), 60% covered by the employer • First Friday afternoon of each month off, provided by the company • 11 RTT days (compensatory time off) • 2 days remote work per week (subject to a 2‑month seniority requirement)