Workday Learning Configuration, Support Consultant

Job not on LinkedIn

🔥 1 minute ago

🇮🇳 India – Remote

💵 ₹700 - ₹1.2k / hour

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 0%

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Logo of ELB Learning

ELB Learning

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

ELB Learning is a company that specializes in creating innovative learning solutions through software and professional services. They offer a variety of products and services including AI tools, gamification platforms, virtual reality course authoring, and extensive learning management systems. Their offerings aim to enhance learning experiences by integrating technology like microlearning builders, video-based practice tools, and customizable training games. ELB Learning also provides consulting and development services to help organizations implement effective digital skills, cybersecurity, sales, and leadership training programs.

📋 Description

• Configure Workday Learning, including security groups, business processes, campaigns, courses, and programs • Build, test, and execute Learning-specific EIBs for courses, enrollments, completions, content, and related data • Test configuration changes and EIB loads in lower environments before production deployment • Analyze Workday Learning business logic, configuration, and security rules to resolve escalated issues • Investigate root causes and implement fixes rather than simply routing support tickets • Assess the impact of changes in other HCM modules on Workday Learning, including organizational, security, and business process changes • Provide post-go-live hypercare and stabilization support following the SumTotal-to-Workday transition • Document root causes, solutions, configurations, and troubleshooting procedures • Work with the migration vendor to translate their design into sustainable internal support processes • Provide knowledge transfer and training to the internal Workday production support team • Serve as an escalation point for Learning issues requiring deeper configuration and technical analysis • Support ongoing configuration, testing, EIB, and production support activities

🎯 Requirements

• Hands-on Workday Learning configuration experience, preferably across multiple implementations • Strong experience with Workday EIBs, particularly Learning-related data objects • Experience testing configuration and data changes across lower and production environments • Ability to independently analyze Workday business processes, security, and configuration • Experience troubleshooting and resolving complex Workday Learning issues • Comfortable working directly with implementation/migration vendors and internal production support teams • Workday Learning certification (nice to have) • Experience with Workday Learning post-migration hypercare (nice to have) • Familiarity with SumTotal LMS and/or SuccessFactors LMS (nice to have) • Understanding of cross-module HCM impacts on Workday Learning, particularly security, organizational structures, and business processes (nice to have)

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