Account Manager

Job not on LinkedIn

🔥 13 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Eleve Talent

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2023

🎯 Recruiter

💼 Consulting

Recruitment • Consulting

Eleve Talent is a recruiting and talent-strategy firm that helps early-stage, VC-backed startups align hiring with business strategy through team design, hiring roadmaps, structured interview processes, and execution support. They partner with founders at critical growth moments to define role expectations, design scalable team structures, plan capacity, and run high-signal hiring processes on a predictable monthly retainer (no placement commissions). Clients report faster, more confident hiring decisions, leadership hires that drive momentum, and less founder time spent on hiring tasks.

📋 Description

• Develop strong relationships with customers to ensure their success with Endear. • Perform customer trainings and onboardings with screenshare app walkthroughs and Q&A’s. • Periodically check in on account health & performance to spot any potential drop offs in adoption. • Identify opportunities to improve the performance of customer accounts through strategic guidance, problem solving, and providing needed materials. • Guide customers through the expansion/renewal process. • Develop resources and assets both video and written to improve customer success at Endear. • Work cross-functionally with product and marketing to ensure two-way feedback opportunities between your accounts and the corporate team. • Act as an additional support system for sales team for smaller sales opportunities. • Maintain an active role in customer support over chat, email, and phone when needed.

🎯 Requirements

• 2+ years experience in account management for a B2B SaaS (Software-as-a-Service) company. • Experience working with retail businesses is a plus! • Comfortable working at a 100% remote company. • You're excited about the challenges that come with working for a small start-up company. (We all wear a lot of hats here!) • Never afraid to question the status quo, you take actions to solve a problem first, and only stop to ask questions or for feedback later. • You enjoy working in a fast-paced and ever-changing environment with the ability to self-manage and prioritize tasks. • You’re eager to learn and grow beyond this role by having an "all hands on deck" attitude.

🏖️ Benefits

• Cash compensation starting between $60-70K (pending experience) + bonus opportunities • Comprehensive healthcare including dental and vision • Home office or co-working space stipend • Flexible PTO with unlimited vacation days • Opportunity to shape the future of retail technology