Bilingual Inside Sales Representative

🕒 May 20

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Emerson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1890

🏢 Enterprise

⚡ Energy

☁️ SaaS

Enterprise • Energy • SaaS

Emerson is a global technology, software, and engineering company known for driving innovation that aims to make the world healthier, safer, smarter, and more sustainable. This company operates as a powerhouse in various sectors, focusing on delivering advanced solutions and services that align with its commitments to environmental, social, and governance standards. Emerson is dedicated to sustainability, diversity, equity, and inclusion while actively engaging in communities and promoting STEM initiatives. The company's expertise in automation and its top-tier leadership contribute to its global reputation.

📋 Description

• Grow Sales and own the relationship with assigned accounts (Non-Medal and Standard Distributors) • Proactively engage with customers to establish and maintain relationships and drive sales. • Provide information regularly thru outbound emails and calls, including but not limited to Promotions, New products, Price change announcements, Annual Minimum Sales Policy • Qualify high priority leads from Ridgid.com and Greenlee.com and other sources • Identify and develop sales opportunities by qualifying leads from a variety of sources including inbound inquiries, marketing campaigns, conferences, references, and tradeshows. • Generate sales by identifying upselling and cross selling opportunities and offering new products. • Respond to non-technical product questions, ratings & reviews on Social, ridgid.com, greenlee.com, Amazon, Home Depot, Lowes, and others, identifying sales opportunities and representing the RIDGID and Greenlee brands • Contact Factory Service Center repair customers with potential upselling and cross selling opportunities • Coordinate product demonstrations with the Territory Manager when appropriate. • Dedicated contact to resolve issues escalated to Field Sales Managers. • Develop quotes and lead times for key projects. • Submit MDF requests. • Communicate MDF & Rebate status to assigned accounts. • Manage each customer case from initial contact through satisfactory resolution • Identify and report root cause issues.

🎯 Requirements

• 3+ years of Inside Sales, Customer Service or Sales experience • Strong drive for results and high level of commitment to exceed expectations • Excellent written and verbal communication skills • Proficient in French and English • Must be customer focus, action oriented, problem solving, and collaborative. • Proficient in MS Office Applications including Outlook, Excel & PowerPoint • Travel up to 10%

🏖️ Benefits

• We provide a market-leading Registered Pension Plan • a variety of medical insurance plans, with dental and vision coverage • family formation benefits in addition to paid parental leave (maternal and paternal) • Employee Assistance Program • tuition reimbursement • employee resource groups • recognition • work-life balance and offers flexible time off plans, inclusive of vacation, holiday, and sick leave