Senior Business Systems Analyst

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Collaborate with cross-functional teams in an Agile environment to gather and document business requirements for software development projects • Mentor junior and mid-level analysts and provide technical guidance • Translate business needs into user stories aligned with project goals • Facilitate communication between business stakeholders and development teams • Analyze existing systems and processes to identify improvement and efficiency opportunities • Review story requirements and validate system functionality • Contribute to implementations, troubleshoot issues, conduct impact analysis, and recommend solutions • Review system enhancements with project stakeholders • Create flow diagrams and document technical solutions • Continuously learn and adapt to modern technologies, industry best practices, and emerging business analysis and Agile trends

🎯 Requirements

• Bachelor’s degree in a related field preferred • 5+ years of experience as a Business Systems Analyst or equivalent technology industry background • Proficient at identifying and solving business problems through innovative and practical solutions • Effective communication skills for conveying technical information clearly to all levels • Experience collecting, documenting, and managing system requirements from stakeholders • Deep understanding of highly complex multi-platform applications and systems • Effective communication and documentation skills for comprehensive reports, manuals, workflows, and specifications • Proficient at managing tasks, timelines, and resources for successful project delivery • Ability to adapt to changes in project scope, requirements, or technology • Financial industry experience preferred • Prior production support and troubleshooting preferred • QA or Developer experience preferred • Experience as a Quality Engineer, Software Engineer, Product Owner, or Scrum Master on an Agile Development Team preferred

🏖️ Benefits

• Flexible work environment • Fluid career paths • Internal mobility • Purpose, well-being, and work-life balance support • Welcoming and inclusive environment • Volunteering opportunities • Reliable high-speed internet with a wired connection required for remote work • Necessary computer equipment provided