Bilingual Customer Service Representative

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🕒 March 28

🎰 Nevada, North Carolina, +2 more states – Remote

🎰 Nevada – Remote 🌲 North Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $14 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Endicott Call Centers

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

🤝 B2B

📡 Telecommunications

B2B • Telecommunications

Endicott Call Centers is a U. S. -based outsourced contact center provider with a legacy of more than 50 years, offering 24/7 inbound and outbound answering services, dispatch, virtual receptionist, IVR, live chat, email support, help desk and fulfillment/order-taking solutions. The company operates multiple U. S. call center locations (Florida, Maryland, New Jersey, New York) and serves a range of industries including medical (HIPAA-secure messaging), property management, retail, and professional services, positioning itself as an extension of clients’ brands to handle customer care, retention, and direct response needs. Endicott emphasizes brand representation, high-quality customer service, and technology-enabled solutions for businesses seeking outsourced customer support.

📋 Description

• Seeking self-motivated, professional, upbeat, friendly individuals to join our high call volume environment • Enjoy taking inbound or making outbound calls • Enjoy helping others and finding solutions • Passionate about learning new things • Thrive working within a diverse team in an inclusive culture • Enjoy staying busy working at a fast pace

🎯 Requirements

• Bilingual in English and Spanish • Computer skills in a windows-based environment • Able to type at a minimum 25-30 words per minute • Able to demonstrate integrity, honesty, and a strong work ethic • Punctual, with great attendance • Ability to multi-task while maintaining efficiency and composure • Must be able to pass a post offer/pre-employment background check • High-speed fiber or cable internet that meets our requirements of at least 10 Mbps Upload and 10 Mbps Download (Satellite or 5G Internet is NOT supported) • WIFI connections ONLY

🏖️ Benefits

• Paid Training • WE PROVIDE ALL EQUIPMENT • Family Oriented Team • PTO • Medical, Vision and Dental • Company matching 401K plan • Employee Assistance Program • Short- and long-term disability • Life Insurance options