Junior Case Manager

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Entrepreneur Cooperative

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤝 B2B

📚 Education

B2B • Education • Entrepreneurship

Entrepreneur Cooperative is a community organization designed for founders and entrepreneurs looking to navigate business growth and exit strategies. By offering mentorship pairing seasoned entrepreneurs with newcomers, alongside customized educational initiatives, ECo fosters a supportive environment for members at various stages of their entrepreneurial journey. The cooperative model empowers members to shape the organization's direction, focused on mutual success through shared experiences and resources.

📋 Description

• Serve as the primary point of contact for clients after the intake process • Conduct welcome calls and educate clients on treatment expectations, case timelines, and required documentation • Build strong relationships with clients by providing consistent communication and empathetic support throughout their case • Respond promptly to client questions and provide regular case updates • Manage active personal injury cases from intake through settlement • Track medical treatment, appointments, referrals, and provider updates • Request, organize, and follow up on medical records and billing documentation • Maintain accurate and timely case updates within the case management system • Assist attorneys and paralegals with case preparation and administrative legal support • Prepare case files for demand packages by organizing summaries, documentation, and timelines • Communicate with insurance adjusters regarding: Coverage verification, Property damage claims, Injury claims • Coordinate with medical providers to obtain treatment records and billing information • Ensure documentation is complete, organized, and ready for legal review • Follow Georgia-specific personal injury workflows and internal Standard Operating Procedures (SOPs) • Identify potential case issues, including: Treatment gaps, Missing documentation, Client non-compliance • Ensure all case activities are completed accurately and within required timelines • Maintain confidentiality and compliance with legal and internal standards

🎯 Requirements

• Minimum 3+ years of experience in Personal Injury Case Management • Legal Case Management • Legal Support • Personal Injury Administration • Experience with motor vehicle accident cases is highly desirable • C1 English proficiency or higher (written and spoken) is required • Excellent client communication and relationship management skills • Strong organizational and multitasking abilities • Ability to follow structured workflows, scripts, and SOPs • High attention to detail and problem-solving skills • Comfortable working in a fast-paced, deadline-driven environment • Ability to work during U.S. Eastern Time (EST) business hours

🏖️ Benefits

• Fully remote opportunity with a growing U.S.-based law firm • Competitive monthly compensation in USD • Long-term career growth within personal injury legal operations • Collaborative and supportive team environment • Comprehensive training on internal workflows, systems, and best practices