Clinical Specialist, DACH

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Envista Holdings Corporation

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

⚕️ Healthcare Insurance

💰 Post-IPO Debt on 2023-08

Healthcare Insurance

Envista Holdings Corporation is a global leader in dental care solutions, providing a wide range of products and technologies that support dental professionals in delivering high-quality patient care. With more than 30 trusted brands under its umbrella, Envista focuses on innovation and digital dentistry, offering specialized products and equipment for orthodontics, implants, endodontics, imaging, and infection prevention. The company is dedicated to empowering dental professionals through continual improvement and comprehensive educational programs, all aimed at enhancing patient outcomes and transforming the dental industry. Envista's commitment to diversity and inclusion, sustainability, and continuous improvement underpins its mission to support dental practitioners around the world.

📋 Description

• Supporting the DACH/EMEA team (Product, Marketing, DTS, Sales) in regards to clinical-related questions • Supporting marketing and education programs to be validated from a clinical perspective • Supporting the clinical conversations with our doctors • Escalating clinical questions and issues coming from our doctors • Working proactively to address any inquiries, complaints and adverse events arising among DACH country and EMEA doctors • Providing clinical customer support in regards of treatment planning predictability and ORMCO APPROVER utilization • Working in collaboration with Marketing/Education teams to create clinical content materials, e-learnings, or training modules • Introducing the foundations of the product portfolio from a clinical standpoint and benefits of our solutions, ensuring effective utilization while escalating needs for additional training to the relevant stakeholders • Managing customer and internal inquiries submitted through internal platforms, ensuring timely follow-up and excellent service delivery

🎯 Requirements

• Bachelor's degree in dentistry/medical/orthodontics • Knowledge of clear aligner systems and mechanics required • Native level of the German language and fluent level of the English language are mandatory • Strong presentation skill, able to liaise with multiple KEs, doctors or business partners in the EMEA region • Team player, able to fit and work within a multinational matrix organization • Willingness to travel (up to 25%) • knowledge of any additional European language

🏖️ Benefits

• Flexible working hours • Professional development opportunities