Manager, Membership Growth Operations

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Entrepreneurs'​ Organization

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1987

🤝 B2B

📚 Education

B2B • Education

Entrepreneurs' Organization is a global community designed to connect, support, and grow entrepreneurs. EO offers a suite of benefits including networking, executive education, and leadership conferences aimed at helping business owners develop their skills and expand their businesses. With nearly 20,000 members across more than 220 chapters worldwide, EO provides opportunities for peer support and learning from shared experiences. The organization empowers established and early-stage entrepreneurs by providing resources and a network that encourages innovation, growth, and leadership development. EO emphasizes the importance of supporting the whole entrepreneur, fostering an environment where members can thrive both personally and professionally.

📋 Description

• Review and synthesize monthly meeting notes from Growth Membership Managers across four global super-regions • Identify recurring recruitment themes, trends, and co-investment plan crossover opportunities • Provide growth summaries and trend reports to senior growth leadership • Schedule, organize, and manage internal and external Growth Portfolio team calls • Create and manage Growth WhatsApp groups and other communication tools • Draft and distribute monthly newsletters and stakeholder updates • Support logistics, content development, and coordination for growth-related events, including GLC and VCOT sessions • Serve as the first point of contact for membership qualification and inquiries • Track, update, oversee, and coordinate new-member and prospect applications • Provide operational support for membership activities, including regional onboarding and training • Support “Coming Soon” chapter development through application processing and launch preparation • Coordinate with regional staff, tech support, and administrative teams for chapter setup and integration • Maintain project trackers, timelines, deliverables, and task lists • Prepare documentation, meeting notes, and follow-up communications • Manage external vendors for Growth Portfolio projects as needed • Conduct monthly audits and updates for growth leadership • Design and manage surveys, feedback forms, and application reviews • Monitor engagement and application flow and identify operational improvements • Serve as primary liaison for Leadership Development across Recruitment, Member Engagement, and Accelerator Teams • Align leadership development resources and initiatives with EO’s growth portfolio goals • Support frameworks, processes, and models for the growth leadership community • Perform additional duties supporting growth and organizational expansion

🎯 Requirements

• Bachelor’s degree in business, marketing, communications, a related field, or equivalent industry experience • Minimum of 5 years of relevant work experience in a growth or development role • 3 years of project management experience required, with a track record of successful project delivery • Proven track record of driving growth initiatives and achieving membership targets within membership-based organizations or associations is preferred • Experience guiding cross-functional teams to execute strategic growth initiatives • Experience in event management, including handling program budgets and coordinating marketing efforts, is preferred • Ability to interact with entrepreneurs and stakeholders with tact, diplomacy, and poise • Exceptional organizational and time management skills • Superior writing and presentation skills • Advanced skills in CRM systems, digital marketing tools, and data analytics platforms • Collaborative self-starter able to work independently and as part of a team • Strong attention to detail and solution-based thinking • Flexibility and willingness to learn and grow in a dynamic environment • Comfort and proficiency working across cultures, geographies, and time zones • Strong analytical skills and ability to interpret data and make informed decisions • Experience using data analytics to drive growth and optimize recruitment strategies • Ability to travel as required to support regional and chapter growth initiatives

🏖️ Benefits

• Competitive total rewards package • Flexible work environment • Generous professional development resources • Access to the world’s top experts in entrepreneurship • Accommodations during the recruitment process and employment as required by applicable law