VP, Chapter Operations

🕒 May 22

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Entrepreneurs'​ Organization

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1987

🤝 B2B

📚 Education

B2B • Education

Entrepreneurs' Organization is a global community designed to connect, support, and grow entrepreneurs. EO offers a suite of benefits including networking, executive education, and leadership conferences aimed at helping business owners develop their skills and expand their businesses. With nearly 20,000 members across more than 220 chapters worldwide, EO provides opportunities for peer support and learning from shared experiences. The organization empowers established and early-stage entrepreneurs by providing resources and a network that encourages innovation, growth, and leadership development. EO emphasizes the importance of supporting the whole entrepreneur, fostering an environment where members can thrive both personally and professionally.

📋 Description

• Serve as the strategic integrator across all areas of chapter operations, including Chapter Health, Net Growth, and Forum, ensuring these areas operate as an aligned chapter operations system rather than as separate functions; connect priorities, insights, and decision-making across teams so EO’s approach to chapter operations is cohesive, scalable, and greater than the sum of its parts. • Develop and lead EO’s long-range chapter operations strategy, with full accountability for: (1) the overarching chapter operations strategy to support EO’s next phase of growth; and (2) strategies to serve potential non-geographic chapters in the future. • Provide strategic oversight and governance of all chapter-facing membership policies, including Chapter Agreements, naming conventions, probation processes, and chapter closure procedures. • Ensure these policies are current, clearly communicated, and consistently applied across all chapters and regions. • Serve as a key organizational integrator ensuring alignment across Membership and EO’s functional teams, including Finance and Technology, as they relate to chapter operations. • Provide executive-level oversight of the Chapter Health function. This team’s purpose is to strengthen long-term chapter performance and sustainability through proactive health measurement, lifecycle management, and scalable support frameworks. • Provide executive-level oversight of the Net Growth function. This team’s purpose is to drive sustainable membership growth through recruitment, regional growth planning, and member engagement across the full tenure lifecycle. • Provide executive-level oversight of the Forum function. This team’s purpose is to ensure forum health is a driver of engagement, chapter health, and ultimately member renewals.

🎯 Requirements

• Bachelor’s degree required; master’s degree preferred, or 10+ years of progressive leadership experience in association management, membership organizations, or a related field • Proven success leading multiple complex functions and delivering strategic results across diverse teams and geographies • Experience in membership-based organizations, chapter models, or volunteer-led networks strongly preferred, including growth, recruitment, retention, and engagement strategies • Ability to lead and develop large cross-functional teams; experience in organizational design, change management, and super-regional or matrixed structures preferred • Strong data literacy, with experience using metrics, KPIs, and dashboards to inform decisions across recruitment, retention, processing, and engagement • Strong analytical and problem-solving skills • Excellent written and verbal communication skills, with the ability to engage entrepreneurs with tact, diplomacy, and poise • Strong customer service orientation, with sound judgment, discretion, and confidentiality • Fluency in English required; additional language skills and international or multicultural work experience strongly preferred • Willingness to travel approximately 15%

🏖️ Benefits

• medical, dental, and vision coverage • life/disability coverage • retirement benefits with immediate vesting • paid sick leave • paid time off/vacation • paid holidays • parental leave, if applicable • home office, wellness and professional development benefits, as applicable