Customer Account Manager

🔥 16 hours ago

🇹🇭 Thailand – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Logo of Epicor

Epicor

1001 - 5000 employees

Founded 1972

🚘 Automotive

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2016-01

Automotive • Consulting • Logistics

Epicor is a leading provider of industry-specific enterprise resource planning (ERP) software designed to help manufacturers, distributors, and retailers enhance their operations and improve efficiency. The company's solutions leverage advanced technologies such as artificial intelligence and cloud computing to optimize supply chain management, financial processes, and customer engagement. Epicor is recognized for its commitment to innovation and customer success, serving over 23,000 customers across multiple industries worldwide.

📋 Description

• Attain monthly, quarterly, and annual sales quotas • Create weekly pipeline goals • Facilitate product demonstrations with the Sales Solutions team • Introduce new product offerings and functionalities to customers • Explain complex business issues and how technology addresses them • Build long-term relationships with customer leadership teams • Develop reference ability within the installed customer base • Partner with Epicor teams to sell solutions • Conduct account and territory planning • Generate leads through social selling and personal networks • Follow up on company-generated leads and marketing campaigns • Travel as needed to support sales efforts

🎯 Requirements

• 2+ years ERP experience • 2+ years account management and/or sales experience including customer satisfaction • 2+ years of consistent quota attainment • 3+ years applicable experience and demonstrated success/knowledge • Proven presentation and demonstration skills • Ability to operate independently as a self-starter • High school diploma preferred • Bachelor’s degree preferred (or equivalent experience)

🏖️ Benefits

• Comprehensive health and wellness benefits • Opportunities for mentorship • Continuing education • Focused career goal setting • Free LinkedIn Learning licenses • Mentoring Program • Geographically specific education support programs • Inclusive, global workplace • Work-life balance policies encouraging time off • Support for international relocations and permanent residency processes

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