ERGOMED
1001 - 5000 employees
Founded 1997
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
ERGOMED is a global group providing specialized services to the biotechnology and pharmaceutical industries. It operates under different service lines, including Ergomed Clinical Research, PrimeVigilance, and ADAMAS Consulting, and is dedicated to providing full-service clinical research organization (CRO) capabilities. Focused on oncology, rare diseases, and complex trials, it also offers end-to-end pharmacovigilance and medical information services, as well as comprehensive GxP audits. Ergomed is committed to supporting drug development with a global presence in around 100 countries.
Senior Pharmacovigilance Officer – Team Lead, Case Processing Manager – Medical Device Experience
🔥 8 minutes ago
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ERGOMED
1001 - 5000 employees
Founded 1997
💼 Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
ERGOMED is a global group providing specialized services to the biotechnology and pharmaceutical industries. It operates under different service lines, including Ergomed Clinical Research, PrimeVigilance, and ADAMAS Consulting, and is dedicated to providing full-service clinical research organization (CRO) capabilities. Focused on oncology, rare diseases, and complex trials, it also offers end-to-end pharmacovigilance and medical information services, as well as comprehensive GxP audits. Ergomed is committed to supporting drug development with a global presence in around 100 countries.
📋 Description
• Lead the team responsible for ICSR management for selected projects or groups of projects • Line manage ICSR staff • Distribute tasks and oversee workflow processes for assigned projects and teams • Ensure effective cooperation with clients in ICSR Management • Support achievement of company goals and objectives • Provide support to project team activities on behalf of clients and the company • Create and maintain project-specific KPIs for contracted ICSR activities • Optimize procedures, trainings, and actions to increase ICSR team efficiency • Propose process changes to the ICSR Operational Lead • Manage ICSR deviations with support from the ICSR Operational Lead • Review trackers and timesheet data and ensure accuracy • Participate in ICSR processing and second quality control of cases • Support other departments as instructed • Operate as the assigned team subject-matter expert • Support the RA & PV Network Department, including acting as LCPPV for the specified country and PRLS for the designated language
🎯 Requirements
• Life science graduate, pharmacy, nursing, another healthcare-related qualification, or experience in pharmacovigilance • Strong previous work experience in pharmacovigilance • Minimum 1 year of work experience in a line manager role • Medical Device experience required • Excellent written and verbal communication skills • Organization skills, attention to detail, and multitasking ability • Delegation skills • Planning and time management skills • Technical skills • Team-working skills • Fluent English, spoken and written • Advanced literacy in MS Office
🏖️ Benefits
• Remote work • Collaborative team environment • Flexible culture • Growth opportunities • Diverse and inclusive workplace • Opportunity to work with global teams • Professional purpose and global reach
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