Strategic Account Manager

🔥 7 hours ago

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Logo of ERMCO-ECI

ERMCO-ECI

1001 - 5000 employees

Founded 1972

⚡ Energy

🔧 Hardware

Energy • Manufacturing • Hardware

ERMCO-ECI is a manufacturer specializing in transformers and related components, offering a variety of products including single and three-phase padmount transformers. The company is ISO 9001:2015 certified, indicating a commitment to quality management systems. Located in Dyersburg, TN, ERMCO-ECI emphasizes its culture and employee engagement, providing various career opportunities and resources for current and prospective employees.

📋 Description

• Develop and execute strategic account plans to achieve sales targets and expand our customer base within the distribution transformer industry. • Develop and maintain strong relationships with assigned strategic accounts to ensure customer satisfaction and loyalty. • Identify and pursue growth opportunities within strategic accounts to maximize revenue and profitability. • Collaborate closely with internal teams including Sales, Marketing, Product Development, and Operations to deliver customer-centric solutions. • Serve as a trusted advisor to customers by understanding their business challenges and aligning ERMCO’s offerings accordingly. • Prepare and present regular business reviews, forecasts, and account plans to both customers and internal leadership. • Negotiate contracts and pricing in alignment with company guidelines and customer expectations. • Monitor market trends, competitor activities, and customer feedback to inform strategic account management plans. • Ensure timely resolution of customer issues and escalations to maintain positive relationships. • Represent the company at industry events, conferences, and trade shows. • Travel required to customer sites and industry events (up to 50%).

🎯 Requirements

• Bachelor’s degree in Business, Marketing, Engineering, or related field • 5+ years of experience in strategic account management, sales, or business development • Proven success managing complex customer relationships and driving revenue growth • Strong communication, negotiation, and interpersonal skills • Ability to analyze data and develop actionable account strategies • Knowledge of the distribution transformer industry and its products (preferred) • Experience in industrial manufacturing, electrical equipment, or related industries (preferred) • Advanced degree or relevant certifications in sales or account management (preferred) • Proficiency with CRM and sales analytics tools (preferred)

🏖️ Benefits

• Relocation assistance provided

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