Account Manager

🕒 April 23

🏄 California, Colorado, +4 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🏛️ District of Columbia – Remote 🌽 Illinois – Remote 🗽 New York – Remote ☕ Washington – Remote

💵 $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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Esusu

WebsiteLinkedInAll Job Openings

51 - 200 employees

💳 Fintech

🏠 Real Estate

🌍 Social Impact

Fintech • Real Estate • Social Impact

Esusu is a platform designed to help renters build credit by reporting their rent payments to the three major credit bureaus. By linking their bank accounts and sharing lease information, users can see their credit scores improve over time. The company offers a variety of financial tools, including financial coaching, credit education, and a marketplace that offers credit-building, auto, tax, and rental products and services. Esusu aims to create significant social impact by providing an inclusive credit-building membership for those who have been traditionally overlooked in the financial system.

📋 Description

• Own renewals and expansion across a defined book of ~ 50-70 strategic accounts, consistently meeting or exceeding growth and revenue targets. • Execute account plans that align Esusu’s platform with client business objectives, portfolio performance, and resident impact goals. • Partner cross-functionally with Sales, Customer Success, Product, and Operations to support a seamless onboarding, activation, and ongoing value delivery. • Monitor account health and proactively identify risk, develop mitigation plans, and coordinate internal resources to execute them. • Build and strengthen relationships with executive stakeholders, decision-makers, and day-to-day operators • Lead regular cadence meetings and QBRs, using data to tell a story, surface opportunities, and align on next steps • Prioritize and track open items, ensuring timely follow-through on operational, technical, and commercial needs • Capture the voice of the customer and collaborate with internal teams to improve product, processes, and overall client experience • Represent Esusu at industry events and conferences as needed to deepen relationships, gather market intelligence, and support growth.

🎯 Requirements

• Commercial real estate experience and acumen • Proven ability to drive growth and achieve revenue targets • Resourcefulness – a proactive, organized self-starter who thrives in a fast-paced environment • Excellent verbal, written, and interpersonal communication skills, with the ability to tailor messaging for executives, operators, and technical partners • Technical proficiency – ability to navigate internal and external challenges and resolve obstacles efficiently • Proven track record of building trusted, long-term relationships with senior and operational stakeholders • Experience in real estate, property management, and/or fintech • 3+ years of experience in account management, customer success, or other client-facing roles with revenue responsibility • Experience in a startup or high-growth environment • BA/BS degree or equivalent experience in related field • Familiarity with tools such as Salesforce, Jira, and other reporting/analytics tools • Understanding of consumer behavior and industry trends, especially in housing or financial services.

🏖️ Benefits

• 💵Competitive Salary – for Series C startup – $125k OTE annually • 📈   Equity  - a significant RSU grant with vesting over four years, accelerated upon a sale or IPO. • ✅Remote first work environment - Where we trust you to get your work done. • 🌴Generous PTO – Enjoy a generous time off policy and 14 company wide paid holidays. • 🩺Premium Health Coverage – Comprehensive medical, dental, and vision insurance. • 💳Partial-Employer Funded Health Savings Account - Available for High Deductible Plans. • 🍼Paid Parental Leave – 12 weeks of 100% pay to support growing families. • 💰Retirement Plans – Secure your future with our competitive 401(k) offerings, including a 4% company match (for US only). • 🎓Tuition Reimbursement – For qualified programs to complement work experience. • 📚Professional Development Stipend – To support your continued growth and learning. • 🤝In person and virtual team get togethers - To connect with your fellow Esusu colleagues. • 📈Free Credit Building Benefit - Build your credit score for free as an Esusu employee.