Onboarding Manager

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EULER

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

💰 $600k Pre seed on 2023-02

SaaS • B2B • Artificial Intelligence

EULER is an AI-native Partner Revenue Management (PRM) platform that automates partner operations for partner teams. It centralizes partner onboarding, activation, communications, incentive and commission management, deal tracking and attribution, and reporting—turning fragmented partner data into actionable insights. Euler offers AI features such as a 24/7 AI Partner Account Manager and DealFlow AI for automated deal registration, integrates with CRMs and billing systems, and is designed to scale partner-sourced revenue while reducing manual work. The company’s site reports customers averaging 3–4x partner-sourced revenue growth and 4–9x partner portfolio growth over 12 months.

📋 Description

• Own the end to end onboarding lifecycle from contract signature through successful go live • Guide customers through implementation, configuration, and early usage milestones • Ensure customers reach first value quickly and confidently • Design, document, and continuously improve onboarding workflows, timelines, and playbooks • Partner with customers to define success goals and desired outcomes early in the relationship • Deliver live and recorded product training tailored to customer roles and use cases • Work closely with Sales to ensure clean and consistent handoffs post close • Act as the voice of new customers, surfacing feedback, friction points, and feature requests • Define and track onboarding success metrics such as time to first value, activation rates, and onboarding completion

🎯 Requirements

• 3+ years of experience in customer onboarding, implementation, or customer success within B2B SaaS • Exceptional written and spoken English with the ability to clearly explain complex concepts • Strong technical aptitude and comfort learning and explaining software workflows • Experience with CRM and customer success tools such as HubSpot, Salesforce, or similar platforms • Strong project management and organizational skills • Excellent communication skills with customers and internal stakeholders • Familiarity with SaaS onboarding best practices and customer lifecycle management • Understanding of partnerships, PRMs, or adjacent SaaS categories is a plus

🏖️ Benefits

• Competitive salary • Flexible working hours • Professional development opportunities • Impactful work with an innovative team