Manager of Account Management

🕒 5 days ago

🇺🇸 United States – Remote

💵 $230k - $250k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round on 2019-07

SaaS • B2B • eCommerce

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Coach for sales performance: Provide ongoing sales coaching, conduct regular 1:1s, participate in deal strategy sessions, and deliver constructive feedback that elevates individual and team sales performance • Foster a winning sales culture: Build a competitive, data-driven, and results-oriented team environment where Account Managers share best practices, celebrate wins, and hold each other accountable to high sales standards • Recruit, onboard, and develop sales talent: Hire exceptional Account Managers, iterate existing onboarding programs, and create development pathways that enable team members to grow their sales skills and advance their careers • Drive Revenue Growth and Operational Excellence: Own expansion revenue targets, take accountability for team quota attainment, and develop and refine the sales playbook • Analyze performance and optimize: Monitor pipeline health, conversion rates, deal velocity, and leading indicators to identify trends • Enable Account Growth: Partner on opportunities with Account Managers on key deals and champion customer value • Create data-driven approaches to identify expansion opportunities: Leverage usage data and customer insights to help your team uncover whitespace within accounts and develop targeted strategies to introduce add-ons and cross-sell opportunities across the EverPro ecosystem • Collaborate Cross-Functionally: Partner with Director of Account Management and work with Customer Success and Marketing teams to build systems and scale the function

🎯 Requirements

• 7-10 years of experience in Sales or sales-focused Account Management within B2B SaaS, with a focus on commercial/SMB segments—experience in field service management or home services software is a plus • 3+ years of sales team management experience: Proven track record of building, coaching, and scaling high-performing Account Management or Sales teams • Revenue leadership: Direct experience managing revenue targets, forecasting accurately, and consistently achieving or exceeding team quota • Commercial sales expertise: Deep understanding of short deal cycles, high-velocity sales motions, 1-2 touch closes, and driving deals to close within 1-2 weeks that are normal in Commercial/SMB sales motions • Upsell and cross-sell focused: Strong experience coaching teams on expansion revenue motions including selling add-ons and introducing complementary products to existing customers • Analytical and strategic: Strong sales business acumen with ability to leverage data, identify patterns, and translate insights into actionable strategies and process improvements in the Expansion motion • Excellent communicator: Exceptional presentation, communication, and interpersonal skills with ability to influence stakeholders at all levels.

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development • Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend. • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program