SAP Concur Functional Analyst – Enterprise Applications

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EVERSANA

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🏥 Healthcare

⚕️ Healthcare Insurance

Consulting • Healthcare • Healthcare Insurance

EVERSANA is a comprehensive service provider focused on integrated commercial solutions for the life sciences industry. The company offers a wide range of services including advisory and management consulting, regulatory consulting, patient services, market access strategies, pricing and revenue management, medical affairs, and digital transformation. EVERSANA is known for its expertise in drug commercialization, enabling companies to effectively launch and manage pharmaceutical products. With a platform powered by data and analytics, EVERSANA addresses challenges related to drug pricing, market access, patient adherence, and product delivery, helping companies optimize their commercial strategies and enhance patient outcomes. The company emphasizes innovation and has been recognized for its use of AI and data analytics within the life sciences sector.

📋 Description

• Administer and maintain the Deployment Solutions Concur platform, including user access, groups, permissions, workflow support, configuration updates, and routine system maintenance • Collaborate with Deployment Solutions IT, finance, compliance, vendors, and other IT teams to troubleshoot technical or functional Concur issues • Stay informed about Concur updates and enhancements and support testing or adoption of relevant changes • Review and support processing of employee expense reports submitted through Concur • Verify receipts, coding, policy adherence, and completeness of required expense documentation • Support Concur Audit and Verify processes, identify discrepancies or policy violations, and route issues for appropriate action • Support reconciliation of corporate credit card transactions and travel expenses where applicable • Triage, investigate, resolve, or escalate ServiceNow tickets and Concur-related inquiries • Assist employees and Deployment Solutions users with Concur questions, troubleshooting, and how-to guidance • Support training materials, user guides, FAQs, and playbooks for Concur and other assigned applications • Generate or update Concur reports to track expense trends, identify issues, and provide operational insight • Support UAT, regression testing, release readiness, deployment checklists, and post-release validation • Identify recurring issues, rework drivers, or manual process opportunities and recommend improvements • Support functional administration for other Deployment Solutions applications or future supported platforms as assigned • Demonstrate commitment to diversity, equity and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias • Perform all other duties as assigned

🎯 Requirements

• Bachelor’s degree in information technology, computer science, data analytics, engineering, business systems, or related field; equivalent experience may be considered • 2+ years of experience administering or supporting Concur Expense Management • 2+ years of experience supporting Concur-related integrations, such as MedPro, Veeva, and other connected systems • 2+ years of experience auditing expense reports, validating receipts, reviewing coding, or supporting travel and expense compliance • 2+ years of experience using Microsoft Dynamics 365 or integrating finance/application data across systems • 2+ years of experience with ServiceNow, ticketing tools, reporting tools, or enterprise application support processes • Strong attention to detail, analytical skills, communication skills, and ability to follow controlled support processes • Certification in Concur Administration or related SAP Concur learning preferred • Experience with application testing, UAT, or offshore support delivery preferred • Demonstrated ability to leverage AI-assisted solutions to streamline support processes, improve issue resolution, enhance user experience, and reduce repetitive manual activities within enterprise applications preferred • Experience working within life sciences and/or other healthcare related fields preferred • Experience supporting client-facing operations, shared services, or managed service environments preferred

🏖️ Benefits

• Certified as a Great Place to Work across the globe • Equal Opportunity Employer • Diversity, Equity & Inclusion commitment • Remote work availability