Senior Operations Manager – E-Commerce

🕒 September 30

🇩🇪 Germany – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

🗣️🇩🇪 German Required

Where this job comes from

Posted on Evolve Digital GmbH's careers page ↗Evolve Digital GmbH's careers page, not through a job board

First seen by Remote Rocketship September 30

Still open on Evolve Digital GmbH's site. Checked 2 hours ago.

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Logo of Evolve Digital GmbH

Evolve Digital GmbH

1 - 10 employees

🛍️ eCommerce

📣 Marketing

eCommerce • Marketing

Evolve Digital GmbH is a comprehensive growth partner for ambitious e-commerce businesses. They specialize in increasing revenue and sustainable scaling for online shops, addressing common challenges such as low repeat customer rates, high visitor bounce rates, and tracking issues. The company provides data-driven and transparent strategies that focus on profitable scaling, personalized marketing, and conversion optimization. Their approach, known as the 'Neuroperformance' method, integrates scientific insights into marketing strategies to enhance sales psychology and improve business performance. Evolve Digital offers full-service solutions including conversion and shop optimization, comprehensive marketing strategies with a focus on Google and Native Ads, and in-house competences to ensure businesses can efficiently manage and grow their online presence.

📋 Description

• Translate annual and quarterly goals into concrete actions, milestones, and checklists • Manage operational workflows within the agency and, where needed, across Finance and People Operations • Introduce new automations and processes using Claude, Make, and n8n • Develop and maintain KPI dashboards and overviews • Manage the day-to-day operation of the OKR system, including check-ins and reminders • Analyze bottlenecks together with team leads and resolve them sustainably • Work as an equal partner with team leads across all six departments, without direct disciplinary responsibility • Decide which automations will be implemented by the AI and Process Team • Support reporting to the executive team • Independently develop processes and automations further

🎯 Requirements

• Several years of experience in project-based work or process management, ideally in an agency or e-commerce environment • Experience with project management tools such as ClickUp or Asana • Understanding of automation tools such as Make or n8n • Analytical and systems-oriented thinking, with a basic understanding of controlling and performance management • Clear, structured communication both internally and externally • Proficiency in Google Sheets and Excel • Strong affinity for AI tools such as Claude and ChatGPT • Excellent self-organization • Willingness to work fully remotely

🏖️ Benefits

• 100% remote • 30 days of paid vacation • Team events and workations twice a year, held in person at changing locations • Weekly team recaps and coffee chats • Company pension plan • Company bike program • Corporate fitness membership through Wellpass • €50 per month in tax-free benefits, provided as a voucher of your choice • Laptop of your choice and high-quality home office equipment • Professional development budget, plus access to internal and external resources and mentors • Full access to the internal AI stack • Clear career path toward Head of Operations

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