Customer Support, Integrations Support – English

Job not on LinkedIn

🔥 16 hours ago

🌐 Ukraine, Cyprus, +1 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 11%

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🗣️🇺🇦 Ukrainian Required

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Logo of EvoPlay

EvoPlay

201 - 500 employees

Founded 2003

🎮 Gaming

🤝 B2B

🎲 Gambling

Gaming • B2B • Gambling

EvoPlay is a leading developer of integrated products and solutions for the online gaming industry. Founded in 2014 by serial entrepreneurs with extensive experience in online gaming, the company offers B2B solutions and technologies that empower hundreds of companies worldwide to cater to millions of players. EvoPlay's expertise spans gambling mathematics, games and gaming platforms, multi-platform CMS, payment systems, user support and retention, analytics and finance, recruitment, and traffic management. As an international company, EvoPlay focuses on creating products that effectively address consumer needs, ensuring exceptional value and satisfaction.

📋 Description

• Managing and supporting the integrations of software products into external projects, as well as providing technical support for partners after integrations • Communicating with partners and clients who use APIs via corporate chats and other communication tools • Maintaining technical documentation • Managing the admin panel, including creating new accounts and managing access for customers and colleagues • Analyzing players’ gaming activity • Managing alerts

🎯 Requirements

• Computer and tech proficiency • Excellent communication skills • B2 English, Ukrainian—both spoken and written • Understanding of client-server communication • Experience working with POSTMAN, API requests

🏖️ Benefits

• 20 paid working days of annual leave • 12 paid sick days • An additional day off on your birthday • Access to a corporate psychologist to support your mental well-being • Remote and hybrid work options • Flexible working hours • A strong culture of volunteering and social responsibility, with opportunities to join and organize charitable initiatives • Internal mobility program to explore new roles and career paths

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