Onboarding Specialist

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ExactCare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

⚕️ Healthcare Insurance

💊 Pharmaceuticals

💰 Private Equity Round on 2016-03

Healthcare Insurance • Pharmaceuticals

ExactCare is a leading pharmacy care management provider that specializes in medication management for individuals with complex, chronic medical needs. With operations in all 50 states and Washington, D. C. , ExactCare supports more than 100,000 people nationwide, helping them manage their medications in assisted living, long-term care facilities, and at home. Partnering with healthcare organizations, ExactCare aims to improve clinical outcomes by ensuring better medication adherence, reducing readmissions, and lowering overall healthcare costs.

📋 Description

• Grow ExactCare’s patient base throughout the United States by promoting and educating patients on our medication management solutions through phone-based medication assessments • Register patients for our services • Build relationships with patients through exceptional customer service • Conduct a health and medication review with the patient that includes a thorough review of their list of medications and administration instructions and collecting key health information • Responsible for accurate data entry of a patient’s prescription information to ensure the patient will receive the appropriate medications • Responsible for achieving key performance metrics as set forth by the management team • Create positive first impression of AnewHealth/ExactCare and the unique services we provide • Educate facilities, institutions and patients about ExactCare • Manage the patient assessment process to grow business and maintain referral relationships • Maintain accurate records and prepare reports for the consistency of information to be shared with the ExactCare team • Call on prospective patients daily and schedule them for telephonic reviews and conduct patient follow up calls • Participate in daily team huddles, attend training sessions and other ad-hoc meetings as needed • Open lines of communication with management team • Embody AnewHealth’s Core Values in all communications and interactions

🎯 Requirements

• Associate’s degree in a related field, or equivalent experience to justify an exception • 1+ year of pharmacy customer service experience • Certified Pharmacy Technician preferred • Excellent problem-solving ability • Energetic and compassionate phone skills required • Highly motivational and possesses persuasion skills • Team oriented and the ability to help others succeed • Very organized with strong attention to detail • Excellent with multitasking • Self-Starter with little to no supervision needed • Excellent communication skills; oral, written, facilitation and presentation • Proficient in MS Office suite • Passion to help people and enrich their lives

🏖️ Benefits

• medical/dental/vision • flexible spending • company-paid life insurance • short-term disability • voluntary benefits • 401(k) • Paid Time Off • paid holidays