Carrier Development Representative

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Expedock

WebsiteLinkedInAll Job Openings

51 - 200 employees

Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. We are on a mission to build the powerful data infrastructure that will drive unprecedented efficiency and profitability to all players in the industry.

📋 Description

• Conduct outbound telemarketing and email outreach to identify, engage, and pre-qualify truckload carriers. • Build and maintain a pipeline of qualified carriers to support the growth of the company's carrier network. • Introduce prospective carriers to partnership opportunities and guide qualified carriers through the onboarding process. • Maintain accurate records of carrier interactions, outreach activities, and pipeline progress in the CRM. • Collaborate with the Operations and Carrier Success teams to ensure a smooth onboarding experience. • Update and maintain carrier records in CargoWise using data from My Carrier Portal, ensuring carrier information is accurate, complete, and compliant. • Perform quality checks to ensure carrier records remain accurate, complete, and up to date. • Support rate negotiations and booking coordination as business needs evolve and based on performance. • Continuously build knowledge of carrier operations, freight brokerage, and transportation processes to support business growth.

🎯 Requirements

• Bachelor's degree in Business, Logistics, Supply Chain Management, Marketing, or a related field is preferred. • At least 2–4 years of experience in Sales Development , Business Development, Carrier Sales, Carrier Procurement, Freight Brokerage, or similar outbound sales roles within the logistics/transportation industry, with experience in truckload (FTL) operations. • Proven experience in cold calling, telemarketing, email outreach, and lead qualification. • Excellent English communication skills (C1 proficiency) , both written and verbal, with a neutral accent and professional phone presence. • Strong negotiation, persuasion, and relationship-building skills. • Ability to work independently, manage multiple priorities, and consistently meet outreach and performance targets. • Experience using CRM platforms (e.g., Salesforce, HubSpot, Zoho, or similar) to manage pipelines and document customer interactions. • Familiarity with load boards, carrier databases, or Transportation Management Systems (TMS) is an advantage. • Customer-focused, highly organized, and results-driven with strong problem-solving skills. • Willing and able to work the night shift.