Operations Support

Job not on LinkedIn

🔥 0 minutes ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 13%

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Logo of Expedock

Expedock

51 - 200 employees

📦 Logistics

🤖 Artificial Intelligence

🚗 Transport

Logistics • Artificial Intelligence • Transport

Expedock is the AI-powered automation service behind some of the leading players in the 7 trillion USD global supply chain. The company is on a mission to build a powerful data infrastructure that drives unprecedented efficiency and profitability across the industry. Expedock focuses on automating the manual processing and inputting of data for freight forwarding and logistics, achieving 99. 99% accuracy. With a team of experts in artificial intelligence and logistics, Expedock aims to transform the future of supply chain and logistics.

📋 Description

• Monitor operational inboxes and register jobs from order level • Review incoming shipment details for completeness and accuracy • Create shipments and consoles in CargoWise • Handle e-DOCing and upload required shipment documents • Follow up on EDOs, telex releases, customs holds, and other operational requirements • Coordinate with relevant teams and stakeholders to obtain missing information or documents • Update shipment records and systems • Maintain accurate and organized shipment documentation • Monitor assigned jobs and follow up on outstanding operational requirements • Support other forwarding and operations-related administrative tasks as needed

🎯 Requirements

• Prior experience in freight forwarding, logistics, or operations support • Experience handling shipment documentation and operational processes • Familiarity with CargoWise is preferred • Understanding of common freight forwarding terms and processes • Strong attention to detail and accuracy • Good written English communication skills • Comfortable monitoring and managing a high volume of emails and tasks • Organized and able to prioritize multiple jobs and deadlines • Ability to work independently and follow established processes • Comfortable performing detail-oriented and repetitive operational tasks • Fiber internet, recommended speed of 100/50 Mbps • Backup internet capable of at least 20 Mbps • Quiet, conducive home workspace

🏖️ Benefits

• HMO coverage becomes available after three months of engagement • Leave credits become available after three months of engagement • Work from home alongside a collaborative team • Structured engagement program • Client-specific training • Supportive remote environment focused on growth and mutual success

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