Contracts Operations Manager

Job not on LinkedIn

🕒 May 15

🇺🇸 United States – Remote

💵 $89k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Exterro

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

🛍️ eCommerce

🔒 Cybersecurity

💰 Private Equity Round on 2022-07

eCommerce • Cybersecurity • Legal Tech

Exterro is a comprehensive platform that empowers organizations to manage data risks through a combination of e-discovery, data privacy, cybersecurity compliance, and digital forensics solutions. Founded in 2008, Exterro utilizes innovative technologies, including artificial intelligence, to streamline and optimize critical legal and compliance processes. With a growing client base of over 3000 organizations and a team of 750 employees, Exterro has become a trusted partner across various industries, helping organizations navigate the complexities of data management and governance.

📋 Description

• Serve as a legal technology and software champion by actively identifying, evaluating, and advocating for new legal tech and CLM enhancements that drive automation and efficiency across the organization • Lead the implementation and ongoing management of legal technology and software systems, such as the Contract Lifecycle Management (CLM) tool • Develop and improve contract processes and standardization, cross-functional workflows, guidelines, and playbooks for use with key internal partners (e.g., Sales, Security, Compliance, Customer Success) and external partners (e.g., Outside Counsel) • Manage the full contract lifecycle using our CLM tool, from initiation to renewal, with an explicit focus on maintaining an accurate contract repository • Perform deep-dive contract analysis by designing and pulling complex reports from the repository, including extracting specific contract terms, and generating actionable metrics on repository health, workflow efficiency, and CLM usage • Manage contract compliance with company policies and legal requirements • Collaborate closely with our global sales team to expedite deal closures • Review, draft, and negotiate a variety of commercial agreements, with a focus on SaaS and enterprise-level contracts. • Provide guidance on contract-related matters to internal stakeholders • Stay updated on relevant laws and regulations affecting our contracts • Partner with Customer Success on amendments and renewals • Provide regular reporting to leadership on contract statuses and ensure parties track to SLAs • Provide regular training and open office hours for Sales on using our CLM • Manage legal service providers and outside counsel projects • Act as the first line of review for contract intake and requests, validating content and context to ensure compliance • Support various non-specific legal projects and ad-hoc assignments

🎯 Requirements

• Bachelor's degree required; paralegal certification or relevant legal education or experience preferred • 3+ years of experience in contract management or administration, preferably in a SaaS software or legal technology environment • Proven track record of supporting a global sales team • Proficiency with contract lifecycle management (CLM) tools • Strong understanding of contract law and commercial terms • Excellent attention to detail and organizational skills • Outstanding communication skills, both written and verbal • Ability to work independently and manage multiple priorities in a fast-paced environment • Ability to manage legal projects • Technical acumen for software integrations

🏖️ Benefits

• Health insurance • Retirement plans • Flexible paid time off • Variable pay • Equity • Bonus