Premier Success Manager

Job not on LinkedIn

🕒 May 29

🗣️🇫🇷 French Required

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Logo of Extreme Networks

Extreme Networks

1001 - 5000 employees

Founded 1996

📡 Telecommunications

🏢 Enterprise

🔐 Security

Telecommunications • Enterprise • Security

Extreme Networks is a global leader in cloud networking solutions. The company specializes in providing wired and wireless LAN infrastructure, network security, and cloud-based network management services. Their products and solutions, such as ExtremeCloud™ IQ and Network Fabric, are designed to simplify IT operations through automation and intelligent management. Trusted by more than half of the Fortune 50 companies, Extreme Networks helps organizations securely connect devices and applications, improve operational efficiency, and enhance customer experiences. The company is recognized for its leadership in the Gartner Magic Quadrant™ for Wired and Wireless LAN Infrastructure.

📋 Description

• Key customer advocate providing high touch engagement for Extreme’s most valued customers • Facilitate onboarding, adoption, expansion, and renewal phases of customer lifecycle • Maintain knowledge of customer operations and products to enhance relationships • Proactively engage customers for product enhancements • Conduct quarterly reviews and regular communications with customers

🎯 Requirements

• B. S. degree in Computer Science, Electrical Engineering, Telecommunications, or a related field; or equivalent work experience. • 5 years’ experience in telecommunications or related technical field, preferably network operations related. • 5 years of customer support experience in data process, data communications or related environment. • Responsibility for high profile tasks or projects within the scope of a mid-level manager position. • Strong French and English Language skills

🏖️ Benefits

• Extreme Networks culture of teamwork, transparency, and candor • Remote work option from anywhere in France

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