
B2B • Enterprise
Farlinium is a B2B customer experience (CX) analytics and consulting firm that helps organizations design, implement, and manage Voice of the Customer (VOC) programs and Qualtrics-based solutions. They provide strategic advisory, delivery and implementation, managed services, and custom solution development (integrations, dashboards, and reports) for industries such as banking, healthcare, retail, and contact centers. Farlinium focuses on improving customer journeys and operationalizing CX insights for enterprise clients.
October 22

B2B • Enterprise
Farlinium is a B2B customer experience (CX) analytics and consulting firm that helps organizations design, implement, and manage Voice of the Customer (VOC) programs and Qualtrics-based solutions. They provide strategic advisory, delivery and implementation, managed services, and custom solution development (integrations, dashboards, and reports) for industries such as banking, healthcare, retail, and contact centers. Farlinium focuses on improving customer journeys and operationalizing CX insights for enterprise clients.
• Drive new revenue growth within an assigned vertical by selling Farlinium’s professional services through the Qualtrics channel. • Own the full sales cycle, build strategic customer and partner relationships, and position Farlinium as a trusted advisor in Experience Management (XM). • Manage an assigned quota and maintain a healthy pipeline of qualified opportunities. • Partner with Qualtrics sellers on joint strategies to identify, develop, and close deals. • Lead discovery sessions with enterprise customers to align business challenges with Farlinium solutions. • Develop and execute account plans focused on expansion, retention, and upsell opportunities. • Drive deal execution including proposals, pricing, and contract negotiations. • Lead solution presentations and executive-level discussions with customer stakeholders. • Provide competitive insights and market feedback to refine sales approaches. • Collaborate with delivery teams to ensure smooth transitions from sales to execution.
• 5+ years of enterprise sales experience in professional services, consulting, or SaaS. • Proven record of quota attainment and revenue growth. • Strong understanding of Customer Experience (CX), Employee Experience (EX), and Experience Management (XM). • Experience working within a technology sales channel (Qualtrics or similar) preferred. • Skilled in consultative selling, solution positioning, and executive engagement. • Excellent communication, presentation, and relationship-building skills. • Ability to navigate complex enterprise sales cycles and close strategic deals.
• Reasonable accommodations are available.
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