Educational Technology Analyst

🕒 May 9

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Felex Recursos Humanos

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2018

🎯 Recruiter

🤝 B2B

Recruitment • B2B

Felex Recursos Humanos is a human resources consultancy that helps small and medium-sized companies establish strategic, data-informed and human-centered HR practices. The firm specializes in recruitment & selection, organizational diagnostics, leadership assessment, job descriptions, competency mapping, performance evaluation, and compensation planning, plus training and programs to support employee development and professional placement. Felex focuses on improving hiring accuracy, building HR structure and culture, and supporting sustainable growth for SMEs while aiming to re-place professionals into meaningful work.

📋 Description

• Monitor and ensure the use of educational platforms, ensuring proper operation, organization, user experience, and preparing results and impact reports for stakeholders. • Track technology trends in education and propose innovations aligned with the institution’s strategy and mission. • Contribute to continuous improvements in digital educational tools. • Support the design, development, adaptation, and implementation of digital educational objects, learning journeys, and solutions, taking into account different contexts and realities of school networks. • Monitor technology vendors, acting as the focal point of contact, evaluating delivery quality and compliance with established agreements. • Analyze usage, engagement, and user success indicators, identifying trends, risks, and improvement opportunities to support data-driven decision making. • Support integration between pedagogical, technology, and operations teams. • Support user and internal team training on the use of educational solutions. • Oversee registration processes, ensuring data quality and integrity through validation and integration of information from different sources and partners.

🎯 Requirements

• Bachelor’s degree in Information Technology, Engineering, or related fields. • Previous experience with digital products or digital education. • Experience in technical support and operations, providing user support, diagnosing issues, documenting processes, working alongside technical teams, and proficiency with ticket management platforms (e.g., Zendesk). • Knowledge and application of emerging technologies such as generative AI. • Familiarity with innovation tools and user experience methods (UX/UI, Design Thinking, Agile, CSD Matrix, OKR). • Basic programming skills and familiarity with concepts such as APIs, SSO, integrations, and process automation. • Skills in data analysis, building dashboards, reports, and metrics (Excel, Power BI, SQL, Hotjar). • Commitment to (and implementation of) digital accessibility practices.

🏖️ Benefits

• Meal allowance or meal voucher of R$ 51.00 per working day. • Medical and dental insurance. • Kera Saúde partnership. • Parking or transportation allowance. • Home office allowance. • Childcare assistance. • Wellness programs (Wellhub/Gympass, massages, SESC, vaccination), Summer Fridays, Short Fridays, holiday bridges, birthday day off, and collective vacations. • Extended family leave (breastfeeding, maternity, and paternity). • Special bonus tied to goal achievement. • Salary range competitive with the market. • Real impact: you will help transform the education of millions of children and young people across Brazil.