Call Center Agent, Credit Protection

🔥 32 minutes ago

🇩🇪 Germany – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Finanzcheck.de

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

💸 Finance

💳 Fintech

🛍️ eCommerce

Finance • Fintech • eCommerce

Finanzcheck. de is an online platform that specializes in comparing various credit offers and providing personalized loan advice. With partnerships with over 20 banks, they enable customers to access a wide range of loan options, including instant loans, car financing, and real estate loans. The service is free, independent, and offers real-time computations of personalized credit proposals without negatively affecting users' credit scores. Finanzcheck. de also prioritizes customer data security and provides various digital options for loan applications, ensuring a quick and efficient borrowing process.

📋 Description

• Advise customers by phone about credit protection after they have taken out a loan • Explain suitable insurance products for the personal loans arranged • Assess customers’ individual needs • Offer tailored solutions using internal systems • Provide service-oriented advice and ensure high customer satisfaction • No cold calling; customers expect the telephone consultation • Use modern communication tools and partners’ digital options for completing contracts

🎯 Requirements

• Initial experience in sales or customer contact, such as sales or telesales • Customer-service orientation and a passion for lending • Excellent communication skills and an open, professional manner on the phone • Highly reliable and committed approach to work • Motivation for personal and professional development • Ideally, completed commercial or business-related training • Very good German-language skills are required because customer consultations are conducted in German and the role focuses on the German market

🏖️ Benefits

• Uncapped commission • Internal career development programs • Training and development opportunities • Coaching programs • 100% remote work from anywhere in Germany • Fully digital onboarding • Required equipment sent conveniently before the start date • 30 days of annual leave • 10 additional child-sick days for parents, on top of the statutory entitlement • Partnerships with sports providers • Open culture with flat hierarchies • Strong team and room to contribute your ideas

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