Junior Account Manager, German Speaker

🔥 0 minutes ago

🇵🇹 Portugal – Remote

💵 €24k - €36k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Finom

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💳 Fintech

💸 Finance

🤝 B2B

Fintech • Finance • B2B

Finom is a fintech company offering comprehensive financial services for SMEs, freelancers, and companies. The platform provides tools for invoicing, expense management, and easy online account opening with added benefits like cashback and international IBAN accounts. Finom ensures data security through partnerships with banks like SolarisBank and Treezor, making it a fast and reliable service for business financial management.

📋 Description

• Manage a portfolio of business customers • Build trust through regular, proactive conversations • Understand customers’ businesses, goals and banking needs • Serve as a trusted point of contact • Proactively contact inactive, at-risk, or dissatisfied customers • Reduce churn and reactivate inactive customers • Increase product adoption and customer engagement • Encourage customers to make Finom their primary business account • Identify unmet needs and future opportunities • Share customer feedback with Product and internal teams • Own customer issues from initial contact through resolution and follow-up • Coordinate with Customer Care, Operations, Product, Sales, Risk and AI teams • Prepare for conversations by reviewing businesses, previous interactions, account activity and opportunities • Meet quarterly objectives focused on customer outcomes

🎯 Requirements

• Previous experience in Account Management, Customer Success, Customer Care, Business Development or Sales (no minimum duration specified) • Excellent communication skills and confidence speaking with customers over the phone • Strong relationship-building skills and commercial awareness, without being pushy • Proactive mindset and curiosity • Ability to ask great questions • Excellent organisation and follow-up skills • Ability to manage multiple customer relationships simultaneously • Native-level fluency in German, French or Italian, depending on the supported market • Fluent English

🏖️ Benefits

• Employee Stock Option Plan (ESOP) for eligible employees • Work & Swim programme with complimentary accommodation in Cyprus for a period of time • Flexible working options, including working from home or offices • Fully remote working in many locations • Quarterly commission scheme on top of base salary