Junior Account Manager, Italian Speaker

🔥 0 minutes ago

🌐 Romania, Serbia, +4 more countries – Remote

🇷🇴 Romania – Remote 🇷🇸 Serbia – Remote 🇧🇬 Bulgaria – Remote 🇬🇷 Greece – Remote 🇸🇮 Slovenia – Remote 🇹🇷 Turkey – Remote

💵 €24k - €36k / year

⏳ Contract/Temporary

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Finom

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

💳 Fintech

💸 Finance

🤝 B2B

Fintech • Finance • B2B

Finom is a fintech company offering comprehensive financial services for SMEs, freelancers, and companies. The platform provides tools for invoicing, expense management, and easy online account opening with added benefits like cashback and international IBAN accounts. Finom ensures data security through partnerships with banks like SolarisBank and Treezor, making it a fast and reliable service for business financial management.

📋 Description

• Manage a portfolio of business customers • Build trust through regular, proactive conversations • Understand customers' businesses, goals and banking needs • Serve as a trusted point of contact • Proactively contact inactive, at-risk, or dissatisfied customers to reduce churn • Increase product adoption and encourage customers to make Finom their primary business account • Identify unmet customer needs and future opportunities • Share customer feedback with Product and internal teams • Own customer relationships and coordinate issue resolution with Customer Care, Operations or Product • Prepare for conversations by reviewing customer businesses, previous interactions, account activity and opportunities • Collaborate with Customer Care, Sales, Product, Operations, Risk and AI teams • Meet quarterly objectives for customer contact, engagement, churn reduction, reactivation and product adoption

🎯 Requirements

• Previous experience in Account Management, Customer Success, Customer Care, Business Development or Sales • Excellent communication skills and confidence speaking with customers over the phone • Strong relationship-building skills and commercial awareness, without being pushy • Proactive mindset, curiosity, and ability to ask great questions • Excellent organisation and follow-up skills, and ability to manage multiple customer relationships at once • Native-level fluency in Italian, plus fluent English • Role supports the Italian market

🏖️ Benefits

• Quarterly commission scheme on top of base salary • Employee Stock Option Plan (ESOP) for eligible employees • Flexible working arrangements, including working from home and office options • Fully remote working in many locations • Work & Swim programme with complimentary accommodation in Cyprus for a period of time