Fintiba GmbH
51 - 200 employees
Founded 2016
π³ Fintech
π‘οΈ Insurance
π₯ B2C
Fintech β’ Insurance β’ B2C
Fintiba GmbH is a Germany-focused provider that helps internationals secure visa-compliant financial and insurance products required for moving to Germany. Fintiba offers a digital Blocked Account service (acknowledged by German embassies) and visa-compliant health insurance, plus bundled packages (Fintiba Plus), guidance, webinars, and multilingual/local support to simplify student, job-seeker, and employee visa processes. The company emphasizes step-by-step guidance, partnerships, and resources (guides, webinars, companion tools) to help customers open blocked accounts and obtain the correct insurance documentation for German visas; it has helped over 300,000 students according to its materials.
Customer Support Agent, English, Arabic
Job not on LinkedIn
π₯ 14 minutes ago
π£οΈπΈπ¦ Arabic Required
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Fintiba GmbH
51 - 200 employees
Founded 2016
π³ Fintech
π‘οΈ Insurance
π₯ B2C
Fintech β’ Insurance β’ B2C
Fintiba GmbH is a Germany-focused provider that helps internationals secure visa-compliant financial and insurance products required for moving to Germany. Fintiba offers a digital Blocked Account service (acknowledged by German embassies) and visa-compliant health insurance, plus bundled packages (Fintiba Plus), guidance, webinars, and multilingual/local support to simplify student, job-seeker, and employee visa processes. The company emphasizes step-by-step guidance, partnerships, and resources (guides, webinars, companion tools) to help customers open blocked accounts and obtain the correct insurance documentation for German visas; it has helped over 300,000 students according to its materials.
π Description
β’ First point of contact for international customers β’ Support customer inquiries via e-mail, live chat and phone β’ Ensure excellent customer service β’ Verification of documents β’ Support customer support agents with ad-hoc tasks β’ Work together with service partners to support customers
π― Requirements
β’ Experience in customer support β’ Strong communication skills β’ Proficient in English and Arabic β’ Experience in the banking or health insurance industry is a plus β’ Experience with helpdesk software (such as Zendesk or similar tools) is ideal
ποΈ Benefits
β’ Health insurance β’ Professional development opportunities
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