Associate Operations Specialist, German

🔥 0 minutes ago

🇵🇱 Poland – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

infoinfo

🗣️🇩🇪 German Required

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Logo of First Advantage

First Advantage

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

First Advantage is a leading provider of global software and data for the HR technology market. Enabled by proprietary technology and AI, it delivers employment background screening, digital identity and verification services, APIs, and risk-monitoring products across the employee lifecycle. The company emphasizes automation and continuous identity verification, serving roughly 80,000 organizations in over 200 countries and territories, and maintains large proprietary databases (over one billion records). Headquartered in Atlanta and publicly traded (NASDAQ: FA), First Advantage focuses on helping customers hire smarter and onboard faster through software, data and services.

📋 Description

• Initiate background checks through third-party services and internal systems • Communicate with companies, educational institutions, and professional bodies across the EMEA region by email and telephone • Process check results according to client requirements • Collaborate with clients and candidates to resolve process-related issues • Conduct analysis of candidates’ backgrounds • Review case files for high-quality, accurate, and efficient service • Respond promptly to incoming emails, calls, and requests • Obtain feedback to maintain quality control • Work in a multicultural, team-oriented, performance-driven environment • Complete mandatory technical and on-the-job training, including GDPR and privacy training • Comply with policies, procedures, data protection, and privacy legislation • Demonstrate company values and foster a positive culture • Undertake other relevant team duties

🎯 Requirements

• Excellent data entry skills with a keen eye for detail and quality • Ability to adhere to process delivery, data compliance, and eligibility rules • Ability to prioritize conflicting tasks and manage time according to team priorities and business requirements • PC literacy, including full use of Microsoft Office products • Flexible and adaptable • Initiative to identify and resolve customer challenges • Desire to learn, grow, and embrace change in a technologically advanced environment • Ability to support others and work effectively independently and as a team member • Personal values that complement the organisation’s culture • Action-oriented, self-motivated, and aware of the need for urgency • Fluent in English and German

🏖️ Benefits

• Equal opportunity employer committed to a workplace and recruitment process free from unlawful discrimination, harassment, and retaliation • Mandatory technical and on-the-job training, including GDPR and privacy training • Opportunities to learn and upskill • Global, inclusive workforce • Technology transformation environment with exposure to advanced technologies

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