Operations Specialist – DEC 2026, JAN 2027 Batches

🔥 20 hours ago

🇵🇭 Philippines – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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First Advantage

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

HR Tech • SaaS • B2B

First Advantage is a leading provider of global software and data for the HR technology market. Enabled by proprietary technology and AI, it delivers employment background screening, digital identity and verification services, APIs, and risk-monitoring products across the employee lifecycle. The company emphasizes automation and continuous identity verification, serving roughly 80,000 organizations in over 200 countries and territories, and maintains large proprietary databases (over one billion records). Headquartered in Atlanta and publicly traded (NASDAQ: FA), First Advantage focuses on helping customers hire smarter and onboard faster through software, data and services.

📋 Description

• Manage inbound and outbound calls for employment, education and other reference verifications. • Obtain verification and reference information via phone, fax, mail, etc. • Investigate and confirm reference credibility. • Update reference contact information within the database. • Answer telephone and email inquiries from candidates and clients concerning the status of a background check request. • Call specific organizations or schools as requested by clients and contact referees for clarification. • Coordinate with other departments via phone and email regarding the status of background checks. • Transfer calls to appropriate departments. • Update the database and complete verification reports. • Set up client orders. • Complete database checks. • Perform work allocation duties and quality checks. • Perform other duties and responsibilities as assigned.

🎯 Requirements

• Candidate must at least have spent 2 years in College or 1 year in college with BPO experience. • Experience doing Inbound calls/transactions is recommended (but not required). • Requires excellent command on the English language and can handle conversational interviews. • Proficiency on basic computer applications, e.g. Microsoft office and Web browsers. • Must be amenable to work remotely in the Night Shift and/or shifting schedules. • Must be residing within Metro Manila or nearby areas. • Willing to work on ANY SHIFT schedule.

🏖️ Benefits

• Employee Impact Groups • FA Cares volunteer opportunities • Mentorship Advantage Program • SOAR, award-winning manager development program • Competitive Salary Package • HMO Benefits • Free mental health consultation • Remote work set up