Director of Business Strategy

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First Due

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

☁️ SaaS

🏛️ Government

🤝 B2B

🔥 Funding within the last year

💰 $355M Private Equity Round - First Due on 2025-08

SaaS • Government • B2B

First Due is a software company that provides cloud-based pre-incident planning, mapping, and situational awareness tools for fire departments, EMS, and other emergency responders. Its platform centralizes building data, hydrant locations, risk assessments, and operational details and integrates with dispatch/CAD systems to improve incident response, resource allocation, and community risk reduction. First Due sells its platform as a subscription/service to public-safety agencies and municipal governments.

📋 Description

• Drive the success of First Due's ITM module. • Coordinate efforts across Product, Sales, Marketing, and Customer Experience. • Set strategy, remove blockers, build partnerships, and align teams. • Grow First Due’s market share in ITM aggressively, driving toward market leadership. • Present monthly business reviews to the CEO/COO, including progress, risks, and asks across the product portfolio. • Track revenue growth, retention, compliance and adoption metrics, and market penetration across each product line.

🎯 Requirements

• 7+ years of experience in SaaS product strategy, business development, or GTM roles. • Domain expertise in Public Safety, Fire & Life Safety compliance, or a closely related regulated industry. • Proven ability to work cross-functionally across Product, Sales, Marketing, and Customer Experience. • Strong understanding of SaaS growth levers — ARR, retention, adoption, upsell. • Excellent communication skills — able to influence at the executive level and with external stakeholders. • Experience in competitive positioning and driving market strategy in a fast-growth SaaS environment.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible PTO • Fully remote workplace • Technology stipend • Opportunities for advancement • Competitive pay • Medical, dental, and vision coverage